[Hiring] Communications Lead @Wikimedia Foundation

Role Description

The Wikimedia Foundation is the nonprofit that operates Wikipedia and the other Wikimedia free knowledge projects. Our mission is to bring free educational content to the world. Wikimedia Enterprise is the Wikimedia Foundation's commercial product for large-scale reusers and distributors of Wikimedia content. We're looking for an experienced communications lead to serve as the primary communications partner to the Wikimedia Enterprise team.

Responsibilities

• Develop and own the external communications strategy for Wikimedia Enterprise across media/trade press, speaking engagements, and other channels.
• Build relationships with reporters and conference organizers to secure speaking opportunities.
• Serve as a primary media liaison for Wikimedia Enterprise, managing daily press inquiries and leading rapid response media efforts.
• Partner with internal teams to develop narratives and thought leadership that strengthens Wikimedia Enterprise's brand relevance.
• Guide, produce, and review marketing and communications materials, ensuring key messages are shaped consistently.
• Coordinate the end-to-end communications workflow for major external launches and announcements.
• Ensure alignment between the Wikimedia Enterprise growth plan and the Foundation's annual communications calendar.
• Build relationships and lead cooperative efforts with internal and external stakeholders.
• Manage relationships with external vendors as directed.
• Use data and customer insights to refine messaging, content, and strategy for Wikimedia Enterprise.
• Work with leadership to set goals and KPIs for Wikimedia Enterprise communications.

Qualifications

• At least 8+ years of communications experience, including experience operating at a senior/lead level in a tech and/or B2B tech environment.
• Proven experience bridging communications and marketing/growth functions.
• Experience with developing and executing earned media strategy and thought leadership.
• Excellent stakeholder management skills, including influencing senior and executive stakeholders.
• Sound judgment on reputational risk and sensitivity.
• Comfortable operating with ambiguity and taking ownership of a live workflow.
• Strong writing and editing skills, with the ability to adapt tone across formats.
• Strong editorial judgment: ability to review and shape marketing materials for voice, tone, and brand consistency.
• A track record of tying communications to business results.
• Experience working in a matrixed organization.
• Experience working remotely and across multiple time zones.
• Experience overseeing and managing relationships with external agencies.

Requirements

• Experience in a nonprofit, open-source, mission-driven, or community-governed organization.
• Real understanding of AI, how it works, data licensing and content provenance debates.
• Familiarity with the Wikimedia movement, Wikipedia, or free-knowledge/open-content spaces.
• Background in tech, media, or platform companies navigating AI-related content, licensing, or data issues.

Benefits

• Competitive and equitable salaries.
• Remote-first organization with staff members in 40+ countries.
• Equal opportunity employer valuing diversity and inclusion.

Company Description

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world and are a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.