[Hiring] Communications and Social Media Manager @DuckDuckGo

Role Description

Working on the Marketing and Communications Functional Team, you'll help shape how millions of people hear about DuckDuckGo, lead projects, and own key ongoing work.

As a Social Media And Communications Manager, you'll:

• Write social media copy.
• Manage social media mentions and communities.
• Coordinate proactive announcements.
• Manage incoming press requests.
• Regularly report out and keep track of key performance metrics.
• Work on related projects.
• Be the directly responsible individual (DRI) on your own projects from scoping through postmortem.
• Collaborate closely with product, design, legal, support, and leadership.

Example projects include:

• Announcing DuckDuckGo products and features across press, social, and community channels.
• Running a multi-week social campaign to raise awareness of a product area, from measuring the baseline and planning content through weekly reporting and recommendations.

Qualifications

• 6+ years in communications, including PR and social media, ideally in tech.
• Excellent writing skills, with the ability to explain products clearly, without jargon.
• Hands-on social media experience, including content development and community management on X, Facebook, Reddit, LinkedIn, Instagram, TikTok, Threads, and Bluesky.
• Media relations experience, including pitching journalists, handling inquiries, and building press relationships.
• Experience measuring social media and earned media reach, engagement, sentiment, and campaign impact and turning results into insightful reports.
• Fluency in online culture, with strong judgment about when to join a conversation and when not to.
• Ability to run multiple campaigns, content calendars, and approval cycles with cross-functional team members at once.
• Proven ability to manage projects from kickoff through delivery.

Requirements

• This role is paid on a regional pay scale, in local currency, and stock options:
• United States: $129,000 USD annually
• United Kingdom: £97,300 GBP annually
• Canada: C$183,200 CAD annually
• Europe/Rest of World: €113,750 EUR annually
• Eligibility for company-sponsored health benefits is limited to team members based in the United States.
• Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days).
• A successful candidate must pass a background check as a condition of joining the team.

Benefits

• Paid parental leave.
• Office setup and co-working allowances.

Diversity, Equity and Inclusion

DuckDuckGo provides equal work opportunities to all team members and applicants and prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to [email protected] to let us know the nature of your request.