[Hiring] Communication and Engagement Coordinator @Carrboro, Town of

Role Description

Help residents see what is happening in Carrboro, understand how Town decisions affect them, and find meaningful ways to participate. We are looking for a creative communicator who can turn a complex topic into a clear explanation, a community moment into a compelling video, and an outreach opportunity into a conversation that matters.

This role combines hands-on content creation with community engagement. You will:

• Develop social media posts, reels, videos, newsletters, and web content.
• Connect with residents in neighborhoods and at events.
• Work across Town departments to make local government more accessible and responsive.

Qualifications

• Three years of progressively responsible experience in communications, public relations, marketing, journalism, community engagement, or a related field; or an equivalent combination of education and experience.
• A bachelor’s degree in communications, marketing, public relations, journalism, community engagement, or a related field is preferred.

Requirements

• Experience in local government, nonprofit, or related public-sector communications.
• A portfolio demonstrating engaging social media posts, reels or short-form videos, photography, graphics, writing, or community engagement projects.
• Experience with Adobe Creative Cloud, particularly Premiere Pro, or comparable video and design tools; mobile content production experience is also valued.
• Training or certification in community engagement, including International Association for Public Participation (IAP2) practices.

Benefits

• Work is performed in an office and throughout the community, including at meetings and special events.
• Evening activities and occasional weekend work are required; emergency assignments may require work outside regular hours.
• The position involves sedentary work, with occasional exertion of up to 10 pounds of force and frequent or constant negligible exertion to move objects.
• Duties involve operating computers, cameras, and related equipment; preparing and reviewing written and digital materials; communicating with others; and observing community activities.
• Essential functions may be performed with reasonable accommodation.

Company Description

CARRBORO is an Equal Opportunity Employer. The Town of Carrboro considers applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin. We are especially interested in qualified candidates who can contribute, through their skills, dedication and service, to the excellence of our organization.