[Hiring] Communications and Data Coordinator @Cornell University

Role Description

Cornell University welcomes candidates for the position of Communications and Data Coordinator (CEMI) in our Alumni Affairs and Development division, based in Ithaca, NY. This role presents an exceptional opportunity to contribute to the university's advancement efforts.

The Communications and Data Coordinator (CEMI) is a detail-oriented generalist responsible for supporting the execution of audience management, data reporting, and communications initiatives across the team with a critical focus on supporting mass solicitations. This individual will work at the intersection of communications strategy, data management, and marketing technology to help the CMP team collaborate effectively with internal and external partners, manage supporter and donor data, and continuously improve processes and outcomes through data-driven insights and innovative solutions. This is a 2-year term appointment which may be ended or extended based on organizational needs, funding availability, and performance.

Key Responsibilities

• Support the development and execution of audience segmentation strategies for targeted communications campaigns, including mass solicitations via direct mail, email, digital, and events, with emphasis on supporting AAD's Increase Unrestricted Giving initiative.
• Manage supporter and donor lists using database tools and queries; ensure data quality, accuracy, and compliance with privacy standards.
• Compile, analyze, and report on campaign performance and donor/supporter data to provide actionable insights to the Marketing Analytics and Strategy team.
• Support the coordination and execution of communications projects, campaigns, and initiatives across channels; manage timelines, deliverables, and stakeholder communication.
• Work with marketing technology platforms including marketing automation, email marketing, CRM systems, and analytics tools; troubleshoot issues and optimize processes.

Qualifications

• Bachelor's degree and minimum of 2 years of professional experience in communications, marketing, data management, or a related field; or equivalent combination of education and experience.
• Strong organizational and project management skills; ability to manage multiple competing priorities in a fast-paced, deadline-driven environment.
• Exceptional attention to detail and accuracy; strong written and oral communication skills.
• Working knowledge of databases and data management principles; experience with data analysis and reporting.
• Comfortable working with marketing technology, platforms, and tools; ability to quickly learn new systems.
• Ability to understand and interpret communications needs, data requirements, and technical specifications; strong stakeholder relationship and consensus-building skills.
• Inquisitive nature and problem-solving approach; ability to identify issues, investigate root causes, and recommend solutions.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

Requirements

• This position is based in Ithaca, New York; however, the successful applicant may perform this role remotely anywhere within the United States.
• Employees who work remotely may receive multiple W-2 Forms depending on their work location.
• The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position.
• Additional individual state income tax filings may also be required if working temporarily outside of New York State.

Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands.
• Our leave provisions include health and personal leave, three weeks of vacation, and 13 holidays.
• To offer greater flexibility for observing faiths and traditions, we also offer two additional floating holidays.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.