[Hiring] Strategic Partnerships Director @CareMessage

Role Description

CareMessage is hiring a Strategic Partnerships Director to build the partnership operating layer that helps our Growth team scale revenue, reach, and patient impact through a disciplined, measurable, and mission-aligned ecosystem strategy. The ideal candidate for this role is one that is not only motivated by driving ARR, but sees equal value in what partnerships translate into in terms of patient impact. This will be a highly cross-functional individual contributor role that needs to help the organization achieve revenue targets through partnerships.

This role will own partner-driven and partner-influenced ARR outcomes, build the systems needed to make partner contribution visible and accountable, and support CareMessage’s work to drive impact in key regions like Texas and other ecosystem-based growth opportunities. Success in this role means creating joint value: measurable growth for CareMessage, clear value for the partner, and meaningful access, engagement, workflow, or outcome improvement for the safety-net organizations and patients we serve.

What You Will Do

• Own partner-driven and partner-influenced outcomes that drive our growth:
  • Own the partnership operating plan for CareMessage’s partnership growth work.
  • Translate CareMessage’s partnership strategy into quarterly execution priorities.
  • Orchestrate cross-departmental execution with various teams.
  • Use partner performance and other metrics to recommend investment or changes in partnerships.
• Lead cross-departmental partnership execution across our diverse partnerships portfolio:
  • Lead the operating rhythm for priority partnerships.
  • Convert partner opportunities into mutual plans that clarify joint value.
  • Hold stakeholders accountable to agreed partnership milestones.
  • Ensure partnership commitments are feasible and durable.
• Build repeatable and scalable partner motions and operating systems:
  • Build repeatable partner motions across various pathways.
  • Create the partnership operating system for visibility and repeatability.
  • Strengthen decision rules for partnerships based on strategic fit and impact.
  • Use technology to improve partnership performance and coordination.

What You Will Achieve

• Within 30 days:
  • Learn, map, and align CareMessage’s partner portfolio.
  • Propose partner-driven and partner-influenced ARR definitions.
  • Identify high-priority partner relationships.
• Within 60 days:
  • Launch a first version of the partnership operating rhythm.
  • Create priority partner plans for key relationships.
  • Establish clear handoffs with various teams.
• Within 90 days:
  • Present a partnership portfolio strategy.
  • Demonstrate early movement in partner-driven or partner-influenced pipeline.
  • Deliver the first version of the partnership operating system.

Key Performance Indicators (KPIs)

• Partner-driven and partner-influenced ARR.
• Sales-accepted qualified pipeline from partners.
• Partnership operating health.

Qualifications

• 8–12+ years of B2B strategic partnerships, alliances, business development, or related experience.
• Demonstrated experience owning strategic partnerships with measurable outcomes.
• Ability to orchestrate cross-departmental work without direct authority.
• Strong negotiation and commercial structuring experience.
• Sound product, technical, implementation, legal, and compliance judgment.
• Strong operating-system discipline.

Location and Travel

This is a remote role within the United States. Regular travel is expected for partner meetings, conferences, customer visits, and market learning, typically one to two trips per month for a few days each.

Benefits

• Equal pay for equal work across the globe.
• Paid parental leave for biological and adopted children.
• 18 paid company holidays, including a one week mid-year and one week end-of-year break.
• 9 wellness days for self-care.
• 15 days of PTO.
• 1-month paid sabbatical after the 4-year anniversary.
• Generous medical, dental, and vision insurance for employees and their families.
• Health Savings Accounts and Flexible Spending Accounts.
• Short & long-term disability insurance.
• $100 yearly wellness budget.
• PerkSpot for discounts on products & services.