[Hiring] Strategic Business Development Manager @Saint-Gobain

Role Description

We are seeking a Strategic Business Development Manager to help drive the next chapter of growth within our ICS business. This is a high-impact commercial role for someone who enjoys exploring new markets, opening doors with new customers, and turning market insight into profitable business opportunities.

In this role you won't simply inherit a customer portfolio. You’ll be expected to create growth.

Using market intelligence, AI-enabled research, digital prospecting, industry relationships, marketing-generated leads and your own curiosity and initiative, you will:

• Identify where the next opportunities are.
• Build relationships with the right customers.
• Develop a sustainable pipeline of new business.

At the same time, you’ll own a select portfolio of strategic and OEM customers, strengthening those partnerships and identifying new ways for us to grow together.

Responsibilities include, but are not limited to:

• Drive New Business Growth: Proactively identify, qualify, and convert new customers and market opportunities aligned with ICS growth priorities. Leverage market intelligence, AI-enabled research, digital prospecting, industry networks, and marketing leads to build a strong pipeline and achieve revenue, margin, and customer acquisition targets.
• Build & Manage the Sales Pipeline: Maintain a disciplined, data-driven prospecting process using CRM, AI-enabled tools, and business intelligence to identify decision-makers, prioritize prospects, and advance opportunities. Ensure accurate and timely pipeline and customer activity reporting in Salesforce.
• Grow Strategic Customer Accounts: Manage selected OEM and strategic accounts to drive revenue, margin, retention, and long-term customer value. Strengthen relationships, identify cross-sell and upsell opportunities, and proactively address customer needs and risks.
• Convert Opportunities into Profitable Business: Lead opportunities from qualification through quotation, negotiation, contract execution, and commercialization. Coordinate cross-functional resources, manage forecasts and LVOs, and ensure customer requirements translate into successful business outcomes.
• Shape Market & Growth Strategy: Partner across Marketing, Engineering, R&D, Operations, Customer Service, and Supply Chain to align market needs with ICS capabilities. Translate customer insights, competitive intelligence, and emerging trends into growth initiatives, innovation opportunities, and go-to-market priorities.

Qualifications

• Bachelors Degree required (Business, Engineering, Science/Technical).
• Masters Degree Preferred.
• 5+ Years experience of demonstrated ability to build relationships, influence stakeholders, communicate effectively across organizational levels, and drive initiatives in a complex business environment.
• Proven track record of identifying and solving customer or business challenges while coordinating cross-functional teams to achieve strategic objectives.
• Strong analytical, presentation, communication, problem-solving, and negotiation skills.
• Experience leveraging digital tools, business systems, data analytics platforms, CRM technologies, and Artificial Intelligence (AI) enabled solutions to improve productivity, support decision-making, enhance customer engagement, and drive business outcomes.
• Ability to learn and apply new technologies, digital capabilities, and commercial processes to support organizational growth and customer success.
• Demonstrated ability to manage multiple priorities and projects while delivering measurable results.
• Experience leveraging AI-enabled research, prospecting, and productivity tools (e.g., ZoomInfo, LinkedIn Sales Navigator, CRM analytics, and similar platforms) to identify target customers, generate leads, analyze customer information, and improve sales effectiveness.
• Ability to analyze sales, customer, and market data to support business development strategies and territory planning.
• Ability to travel up to 50%.

Requirements

• 2+ Years experience supporting customer engagement, business development initiatives, strategic growth programs, product commercialization, market development, or operational excellence activities.
• Experience utilizing digital technologies, data insights, automation tools, AI applications, and business intelligence platforms to identify opportunities, improve processes, and support strategic decision-making.
• Experience working in technical, industrial, manufacturing, healthcare, life sciences, laboratory, or related industries.
• Experience collaborating across regions, functions, and business units to achieve business objectives and improve customer outcomes.
• Familiarity with CRM systems, forecasting tools, pricing processes, contract administration, customer success methodologies, or commercial operations.

Benefits

• Health and Well-being – Supporting your wellbeing, to thrive in life and work.
• Medical, Prescription Drug, Vision, and Dental Insurance.
• Healthcare Saving Account and Flexible Spending Account options.
• LiveWell Wellness Program.
• Employee Assistance Program (EAP).
• Paid Time Off and Paid Parental Leave.
• Retirement and Protection - Helping to make the future life you want a reality.
• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan.
• Company-provided Life Insurance, AD&D, Short-Term Disability.
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance.
• Additional Benefits – Helping shape the experience and impact you want.
• Commuter Benefits.
• Group Legal.
• Identity Theft Protection.
• Auto and Home Insurance.
• Pet Insurance and Discounts.
• Back-up Child and Elder Care.
• PerkSpot Employee Discount Program.
• Volunteer Day.