[Hiring] Strategic Account Director @Augment

Role Description

You own Augment's growth inside a portfolio of strategic accounts. These are distributors with more than $5B in annual revenue.

You are the executive partner to each customer's leadership team. You find the next workflow Augie should run, build the business case, and get the pilot live with our engineers. Then you turn the pilot into recurring revenue.

This is not a traditional sales role. Distribution executives do not want a salesperson; they want an advisor who understands their business model and delivers results.

You are one of the first people in this role. You will help write the playbook for everyone who joins after you.

What You'll Do

• Own ARR expansion across your accounts against an annual growth target
• Build trusted relationships with C-suite and VP leaders in purchasing, operations, logistics, sales, and IT
• Map each customer's workflows and find where Augie creates the most value next
• Build financial models and ROI cases that your champions can defend to their CFO
• Scope pilots and lead them to production with our Solutions Engineers, Customer Success Leads, and Product team
• Run executive business reviews and working sessions, onsite and remote
• Bring customer insight back to Product and help shape the roadmap
• Document what works and turn it into a repeatable strategic-accounts playbook

Qualifications

• 5+ years in strategy consulting, investment banking, corporate development, enterprise sales, or a founder role
• A track record of owning senior client relationships and driving measurable outcomes
• Strongly analytical; you build models, work with messy data, and turn findings into clear decisions
• A second-order thinker; you connect today's priorities to long-term account strategy
• Comfortable in ambiguity and with a product that changes fast
• Credible with executives, personable, and easy to work with
• Willing to travel to customer sites and industry events

Nice to have

• Experience in B2B distribution, supply chain, or ERP-heavy industries
• Hands-on use of AI or LLM tools
• An MBA or equivalent experience

Benefits

• Competitive Salary + Stock Options
• Comprehensive Health, Vision, and Dental Benefits
• Flexible PTO
• Monthly stipend
• Direct proximity to leadership
• Accelerated path into functional leadership