[Hiring] South Business Development Sales Manager @MACKENZIE-CHILDS LLC

Role Description

The Business Development Sales Manager is a dynamic and high-performer with the ability to grow sales and oversee the business management of our Independent accounts in the Central and Southern regions. This is a motivated “go-getter” who focuses on sales targets and develops a plan to achieve those targets. This includes excellent communication, persistence, and follow-through skills. This person must develop, build, and maintain relationships with all retailers to ensure customer satisfaction and loyalty. This includes analyzing customer data to identify opportunities for growth and improvement as well as developing and implementing strategies to increase sales and profitability. This role involves a holistic approach to managing sales, marketing, visual merchandising, and brand presence to ensure customer expectations are being met and that our presence in the marketplace as a premium brand continues to strengthen.

Essential Job Duties and Responsibilities

• Grow existing account base in the designated territory by searching out areas of opportunity and work to foster strong relationships with these accounts to achieve stretch goals and budgets.
• Research and identify target areas and prospect accounts within your territory to help expand into under distributed areas and qualify these new sales opportunities in adherence with brand standards.
• Consistently follow up with target prospect accounts and see the relationship through from opening the account to managing and growing their business and enforcing brand standards.
• Develop successful go-to-market strategies with other sales team members and represent the company effectively with comprehensive knowledge of our offerings to customers and prospects at our gift shows.
• Develop and manage all sales programs and promotions in support of channel growth (i.e. Preferred Partner Program, Franchise Program, Barn Sale, Merchandising, etc.).
• Research and prepare for meetings to become familiar with the product line’s features, functions, and benefits and is comfortable presenting to customers.
• Share new product line/launches with retailers (assortment, pricing, terms, etc.) and develop solid business plans with recommended placement. Includes order management and receipt plans.
• Challenge retailers to meet our premium brand expectations. This includes storytelling via best-in-class marketing and merchandising and MMAP adherence.
• Provides retailers with clear communication of key MacKenzie-Childs marketing initiatives to garner full alignment of channel/brand strategies and execution.
• Shares MacKenzie-Childs promotional calendar with launch campaign details and buy in requirements to drive increased demand and incremental sales growth.
• Develop, execute, and oversee a business strategy that you design in your yearly business plan for your designated territory and open agreed upon target accounts each year.
• Work closely with Regional Accounts Manager to monitor business plan progress versus budget and track sales weekly, monthly, quarterly and yearly to achieve established goals. This includes ongoing sales analysis and periodic tracking of initiatives (building blocks) with established action plans to remedy gaps.
• Present business plan, new account openings, and progress quarterly to Executive Team.
• Customer Relations - all aspects of Independent account relations and needs to ensure strong customer relationships with all retail partners. This includes:
  • Prompt and professional responses to all emails and phone calls from customers.
  • Works to deliver the best possible customer experience to all of our retail partners while adhering to MacKenzie-Childs guidelines.
  • Ensures timely receipt of orders and collaborates with warehouse/operations teams to process shipments and provide requested tracking information.
• Ensures consistent communication and collaboration with internal teams/departments such as product development, finance, marketing, and visual merchandising teams.
• Stays within budget and adheres to T&E practices.

Qualifications

• Previous working experience as a Territory or Regional Sales Manager for 3-5 years.
• BS in Sales, Business Administration, or similar relevant field.

Special Requirements

• Travel to Atlanta Market two weeks per year (January and July).
• Travel to Aurora, NY at least two weeks per year (April and October).
• Monthly travel to local and non-local independent accounts in your territory.

Knowledge, Skills, and Abilities

• Ability to multitask and work in a fast-paced, dynamic and changing environment with a focus on meeting deadlines.
• Excellent attention to detail and time management skills.
• Excellent follow-through skills.
• Computer Proficiency includes word processing, data entry, spreadsheets, and generating reports using standard software applications.
• Excellent communication skills, both written and verbal.
• Excellent organizational and project management skills.
• Ability to maintain accurate record and data files.
• Ability to analyze and solve problems.
• Dedication to excellent customer service.
• Maintain consistent, dependable attendance.

Equipment Used

• Computer, printer, telephone, scanner, calculator.
• Software: Outlook, Word, Excel, Adobe Acrobat, NuORDER, Brand Folder, Netsuite, Monday.com.

Physical and Mental Requirements

• Ability to sit, stand, walk, talk, hear, reach, push, pull, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.
• Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to move objects.
• Light mental and visual attention required for performing work where there is some variety but actions taken and decisions made are limited to few possibilities. Work requires some coordination with others.

Environmental Conditions

• Work is performed in a typical (home) office environment where there is no substantial exposure to adverse environmental conditions.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401K Retirement Savings + Company Match.
• Paid Vacation, PTO and Holidays.
• Company sponsored life insurance and LTD.
• Health Savings Account + Company Match.
• Generous Employee Discount.
• Verizon Discount.
• Referral Bonus Program.
• Opportunities for professional development and career advancement.