[Hiring] SBA Business Development Officer @FFB Bank

Role Description

The Government Guaranteed Lending Department (SBA) Business Development Officer is responsible for soliciting and developing loan transactions within the SBA 7(A), 504, and USDA B&I loan programs. Key responsibilities include:

• Generating new leads through outbound calls, emails, networking, and in-person meetings.
• Building and maintaining strong relationships with prospective and existing clients to drive long-term business.
• Using CRM systems to track interactions, update customer records, and manage pipeline activity.
• Drafting proposal letters and facilitating the exchange of information and documentation necessary for loan analysis.
• Maintaining a working knowledge of the SBA S.O.P. and other regulation manuals.
• Coordinating with loan processor/closer and loan underwriter to assist with customer needs throughout the loan transaction.
• Contributing to the overall profitability of the department and bank; implementing cost controls and monitoring expenses.
• Reinforcing superior customer service through personal example and follow-through.
• Developing and maintaining knowledge of the financial industry, economy, market conditions, rates, vendors, and competition.
• Representing the Bank in community and civic functions to enhance the Bank’s image and develop additional business.
• Providing leadership and training to less experienced loan officers and other staff members.
• Embodying the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment).
• Completing administrative tasks with urgency, including required Bank Compliance Training.
• Responding to internal and external inquiries in a timely and professional manner.
• Demonstrating an understanding of and commitment to EEO policies.
• Ensuring adherence to all Bank policies, procedures, and applicable laws.
• Performing duties in an office or home office environment, involving physical activities like sitting, walking, and reaching.
• Traveling up to 75%, including frequent trips to client locations and industry events.

Qualifications

• Bachelor’s degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related).
• Minimum 3–5 years of related experience in banking, financial services, or relevant industry required.
• Ability to align SBA goals with overall bank objectives.
• Proven skill in building collaborative relationships across departments.
• Experience driving innovation and process improvements.
• Demonstrated ability to cross-sell and explain all products and services.
• Knowledge of commercial banking products and federal compliance regulations required.
• Experience with computer terminal and personal computer operation; proficiency with Microsoft Office Suite required.
• Effective oral, written, and interpersonal communication skills.
• Strong organizational and time management abilities with attention to detail.
• Commitment to continuous learning and professional development.
• Ability to maintain authenticity and integrity in all professional interactions.
• Proven ability to adapt to changing priorities and procedures.
• Current driver’s license and a vehicle with appropriate insurance coverage if required.

Requirements

• Ability to take initiative and effect change within the Bank.
• Willingness to take on special projects and perform other duties as assigned.
• Strong teamwork and relationship skills to lead collaborative efforts.
• Ability to work independently with minimal supervision and as part of a team.
• Capable of managing multiple priorities and meeting deadlines in a dynamic environment.

Benefits

• Medical, dental, and vision coverage.
• Life insurance.
• Paid vacation.
• 401(k) retirement plan.
• Training & development opportunities.
• Tuition reimbursement.
• Employee Assistance Program.
• Internal job postings and referral program.