[Hiring] Regional Director @One Degree

Role Description

As Regional Director, Charlotte, you will:

• Build and lead the Charlotte market
• Serve as One Degree’s primary leader and representative in Charlotte
• Develop and maintain trusted relationships across Mecklenburg County government, community-based organizations, local intermediaries (e.g., 211), philanthropy, and other institutions
• Represent One Degree at community meetings, convenings, events, and other opportunities across the region
• Develop a deep understanding of Charlotte’s social-service infrastructure, relationships, strengths, needs, and technology landscape
• Ensure our Charlotte strategy is informed by the organizations and communities we work alongside

Build partnerships and grow the pipeline:

• Own the local partner lifecycle from prospecting and relationship development through agreement, implementation, adoption, and expansion
• Identify and secure anchor partners that can help build a connected Charlotte service network
• Continuously develop and advance a pipeline of prospective government, nonprofit, and institutional partners
• Partner with One Degree’s product team to lead discovery with prospective partners and understand their priorities, workflows, technology, and challenges
• Translate relationships into concrete partnership opportunities, scopes of work, and implementation plans
• Develop relationships with both senior decision-makers and the frontline teams responsible for making partnerships successful

Lead implementation and partner success:

• Personally own the successful implementation of One Degree partnerships across Charlotte
• Work with partners to identify initial use cases, map existing workflows, and design practical implementation plans
• Recruit, onboard, train, and activate participating community organizations
• Support partners through change management and adoption
• Build strong relationships with frontline navigators and service providers
• Identify barriers to successful implementation and coordinate with One Degree’s national product, technology, and operations teams to solve them
• Use data and partner feedback to understand what’s working, where adoption is breaking down, and what should change

Build a connected community network:

• Cultivate relationships across the broader network of organizations helping Charlotte residents access essential services
• Identify organizations that should participate in One Degree’s initial network and bring them into the work
• Build trust among organizations that may have experienced previous technology or coordination initiatives that did not meet community needs

Drive growth and sustainability:

• Share accountability for the performance and financial sustainability of the Charlotte market
• Develop and advance earned-revenue opportunities with government agencies and other institutional partners
• Develop and advance philanthropic and strategic funding opportunities in partnership with One Degree’s national team
• Learn and navigate local government procurement, contracting, and budget processes
• Manage the local partnership pipeline and contribute to Charlotte revenue forecasting and planning
• Track Charlotte’s goals, milestones, KPIs, and commitments, including those associated with our GreenLight Fund partnership
• As the Charlotte market grows, help determine what additional local capacity is needed and may eventually build and manage a Charlotte-based team

Qualifications

• 7-12+ years of mid- to senior-level professional experience with evidence of increasing responsibility
• Existing, meaningful relationships across Charlotte and Mecklenburg County, including relationships with local government and community-based organizations
• Demonstrated success developing and managing cross-sector partnerships
• Demonstrated ability to turn relationships into concrete partnerships, programs, or other results
• Experience owning complex initiatives from relationship development through execution
• Strong project and stakeholder management skills
• Excellent written and verbal communication skills
• Experience with and/or understanding of software/technology solutions
• The credibility and judgment to independently represent One Degree with institutional and community leaders
• The ability to manage multiple priorities and move between business development, implementation, community engagement, and strategy
• Comfort using data to understand performance and inform decisions

Benefits

• Comprehensive benefits, including paid time off with a three-week minimum for new employees that increases with tenure
• 13 annual holidays, one floating holiday, one volunteer day, and a winter break at year-end
• 100% coverage of medical, dental, and vision insurance premiums for full-time employees and 75% for dependents
• 403(b) retirement program with an employer match
• Monthly remote-work stipend
• Employee-funded flexible spending accounts for medical and dependent-care expenses

Company Description

One Degree is an Equal Opportunity Employer. No employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, sex, pregnancy, marital or domestic-partner status, sexual orientation, gender identity, gender expression, disability, medical condition, genetic information, military or veteran status, or any other status protected by applicable law.

Beyond preventing discrimination and harassment based on protected categories, One Degree strives to foster an equitable, inclusive, and welcoming workplace.