[Hiring] Partnerships Manager I @Kapitus

Role Description

The Partnerships Manager I is a key participant in the Channel Sales department responsible for acting as a liaison and managing the flow of small business applicants from our ISO partners to grow Kapitus’ most important business partnerships. They will oversee all relationship management with their ISO partners and their book, strategize growth opportunities, and prospect for new accounts. They will also assist their Account Manager in the day-to-day deal flow, communicate daily with all partners in their sales pipeline, ensure they're followed up on and adjusted based on the need of the customer, and work through the entire sales process with partners until funding.

What you will do:

• Manage partnership and all relationship matters from a higher level that includes partner onboarding and prospecting, strategize and implement new methods to grow accounts, and resolve reoccurring issues.
• Converse effectively and efficiently with ISOs by maintaining an open line of communication while generating new business through pro-active targeted outbound calling and email.
• Oversee negotiation, presentation, and business development while adhering to business compliance, credit, and legal policies / procedures at all times.
• Maintain a strong awareness on key industry trends and become a subject matter expert when engaging with partners.
• Create and execute a development plan for our partners through training, cadenced visits, and growth ideas.
• Heavily utilize Tableau reports to assist ISOs in their own marketing campaigns and expected conversions.
• Recruit/build new relationships through phone calls, trade shows, emails and networking.
• Seek out new initiatives to re-engage with inactive ISOs prior to account termination.
• Develop and execute new opportunities to drive ISO and strategic partnership growth.
• Provide partner coverage when any team member is out of office or on partner visits.
• Understand the full application-to-fund life cycle, product, and our processes.
• Use Salesforce and Platform to track activities and manage contacts.
• Provide weekly commission, pipeline and analysis reports to ISOs.
• Visit top 15 accounts one to two times per year.
• Attend industry related conferences two to three times per year.
• Responsible for pipeline engagement and any syndication deals.
• Manage Credit Committee exceptions when available.
• Compile/share competitive offers and intel from ISOs.
• Other tasks as required by management.

Individual and Team Development Responsibilities:

• Inspire and create a motivating environment through coaching, mentoring, and enablement.
• Provide opportunities to participate in both formal and informal developmental activities.
• Working with senior leaders and department head, set expectations for all team members and hold employees accountable for results.
• Lead hiring, performance management, compensation, and evaluation of team members.
• Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs.

Qualifications

• Bachelor’s degree and/or comparable experience preferred.
• 3+ years of B2B sales experience, ideally in Payment Processing, Financial Services, and/or Consultative Sales with a history of success.
• Excellent verbal, written, and interpersonal communication skills.
• Excellent analytical, presentation, and phone skills.
• Experience with contract/partnership negotiations is a plus.
• Proven success in meeting and exceeding sales goals.
• Communicate decisions effectively in both verbal and written communication.
• Team player with a strong sense of accountability.
• Experience achieving metric and quality performance.
• Self-starter with ability to multi-task in a fast-paced environment.
• Excellent negotiation and business development skills.
• Extensive industry knowledge on pricing, equipment, and/or gateways.
• Efficient planning, organization and time management skills.
• Goal oriented leader with a proactive approach in developing relationships with merchants and ISO partners.
• Proficient in Microsoft Excel, Word, PowerPoint and Outlook and CRM.
• Smart, hard-working individual who wants to be an integral part of an enterprise sales team.
• Effective at communicating clearly.
• Experience with administrative tasks.
• Strong professionalism and adaptability.

Benefits

• Competitive Base Salary of $115,000.
• Incentive Commission Compensation Plan – earned monthly.
• Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC).
• Flexible Spending Account: Set aside pre-tax dollars for qualified out-of-pocket expenses.
• Lifestyle Spending Account: Employer sponsored post-tax benefits for physical, mental and financial well-being.
• 100% Company Paid Insurances: Basic short-term and long-term disability insurance, as well as vision insurance.
• Voluntary Insurance: Supplemental life insurance and enhanced disability coverage available.
• Paid Maternity and Parental Leave: Company-paid leave beyond state-mandated policies.
• Commuter Benefits: Pre-tax benefits on parking and commuter expenses.
• LifeBalance Program: Discounts on outdoor activities, the arts, health, and fitness.
• Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more.
• Tuition Reimbursement: Up to $5,000 annually for further education.
• Travel Reimbursement: For all work-related travel.
• Paid Time Off and Sick Time.
• Retirement Benefits: 401K plan with a 25% match on contributions, up to 6% of annual salary.