[Hiring] Partnerships Strategy & Operations @ElevenLabs

Role Description

We're looking for someone to join our Revenue Strategy & Operations team to play a key role in building the operational backbone behind our partner ecosystem. This role sits at the intersection of technical problem-solving and operational excellence. You'll own the systems, automations, data, and dashboards that help our Partnerships team source, co-sell, and scale revenue through resellers, referral partners, technology partners, and strategic alliances.

Each Revenue Strategy & Operations team member is a dedicated partner to a specific go-to-market function. In this role, you'll be the strategic and operational counterpart to Partnerships leadership. You'll also work closely with Sales, Account Management, Finance, Data, and Product to make partner-sourced and partner-influenced revenue visible, measurable, and repeatable.

In this role, you will be responsible for:

• Partner Lifecycle & Process Management:
  • Design, build, and maintain end-to-end processes for the partner journey, including onboarding, deal registration, lead and referral routing, co-sell workflows, and payout or commission handling.
  • Make these processes consistent, automated, and easy to adopt.
• Strategic Partnership to Leadership:
  • Act as a trusted advisor to Partnerships leadership, providing performance reporting, capacity and territory planning input, partner segmentation, and recommendations on program structure and incentives.
• Partner Attribution & Pipeline Visibility:
  • Define and maintain how we track partner-sourced, partner-influenced, and co-sell pipeline and revenue across Salesforce and our data stack.
  • Ensure partner contribution is accurately attributed and trusted by Sales, Finance, and leadership.
• Reporting & Analytics:
  • Own dashboards, reports, and KPIs for partner performance, such as pipeline generation, win rates, sales cycle, partner ROI, and tier or segment health.
  • Turn the data into insights that guide where we invest.
• Partner Program & Incentive Operations:
  • Support the design, modeling, and rollout of partner programs, including tiering, rebates, referral fees, and MDF.
  • Work with Finance and Legal to ensure accuracy and compliance.
• Cross-Functional Collaboration:
  • Align Sales, Account Management, Marketing, Finance, and Product on how partner deals are handled, from account mapping and conflict resolution to handoffs and renewals.
• Experimentation:
  • Test new partner motions, lead sources, routing logic, and program levers.
  • Measure what works and scale it.

Qualifications

• 4+ years in Revenue Operations, GTM Operations, or Partner/Channel Operations at a high-growth technology company
• Hands-on experience supporting partner, channel, alliance, or co-sell motions (e.g., deal registration, partner attribution, referral or reseller programs)
• A proven track record of building end-to-end solutions, from data collection and analysis through execution
• Strong Salesforce experience, including objects, reporting, and process design for partner-related workflows
• Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g., Sigma)
• The ability to break complex problems into smaller, actionable steps
• Excellent communication and collaboration skills, with the ability to work effectively across internal teams and external partners
• A highly adaptable, proactive approach to problem-solving and process improvement
• Coachability and a willingness to learn and adapt to new challenges

Requirements

• Are passionate about audio AI, driven by a desire to make content universally accessible and to push the frontiers of new technology.
• Are highly motivated, with a strong work ethic. We're at a critical moment in audio AI's evolution and committed to going the extra mile to lead.
• Are analytical and efficient, and approach complex challenges with a first-principles mindset.
• Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.
• Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.
• Are energized by working with external partners and by the ambiguity of building a program that's still scaling.

Benefits

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.