[Hiring] Partnership Development Manager @Nuvei

Role Description

We are looking for a(n) Partner Development Manager to join our fast-growing Partner Management team. Reporting to our Vice President, Client Management, North America, you will be supporting the team on the Partnership Lead with a key focus on Revenue Growth.

As Partner Development Manager, you will be accountable for the quality, health, growth and profitability of Nuvei’s top strategic, high value and complex partners by ensuring that our services and solutions are delivered in alignment with that partners objectives and key strategies. You will also work to continuously refine processes to enable our partners to have the best experience possible. Success is measured in client satisfaction, net promoter score, service level attainment, revenue and profitability.

Key Responsibilities

• Build relationships with senior management and potential partners, engendering trust.
• Identify and pursue opportunities for Nuvei to penetrate new markets or merchants with or through a partner, bringing in or responding to sales initiatives when appropriate.
• Learn partners' product pain points and understand priorities and urgency; communicates this knowledge to Nuvei management; keeps partners informed of product roadmap; manages business relationship during post launch re-integrations.
• Create and drive strategic plans with partners & be seen as an e-commerce subject matter expert that the partners can rely on for product, payment & industry trends, best practices & expertise.
• Provide product guidance and recommendations to new partners to assist with their implementation of Nuvei & new product adoption.
• Promote the value prop of Nuvei to partners and evangelize partner value and partner capabilities within Nuvei. Be the voice of the partner: advocate for your partners, ensure team and strategy are customer focused.
• Maintain Salesforce for tracking of all marketing initiatives, product opportunities, and contractual opportunities and be able to use internal tools for account management.
• Project Management of large strategic deals from pitch to launch & beyond to manage partner marketing programs & plans.
• Facilitate meetings with Nuvei functional groups (Product, Engineering, Risk, Ops, etc.) for learning and confidence building purposes; facilitates meetings with Nuvei senior management when appropriate.
• Work with marketing to create strategies and execute activities that will drive partner advocacy, merchant acquisition, and increase total merchant processing volume.

Qualifications

• Adept at engaging with and presenting to C-Level stakeholders.
• Be able to travel with some regularity within North America for customer meetings and industry events.
• 8+ years of direct experience in the global payments industry.
• Have worked in and understand the challenges and opportunities around supporting partners in the ever-evolving ISV/ISO landscape in North America.
• Proven track record of hitting quotas and/or revenue and profitability targets.
• Adapts quickly to changes in partner goals and expectations and industry trends.
• Excellent communication skills to effectively interact in person, video, phone and email.
• Strong analytical skills and ability to understand billing, contractual, and/or technical issues.
• Excellent organization and time-management skills.
• Self-motivated; works well in team environment as well as independently.

Working Language

• English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.