[Hiring] Partner Development Manager @Hyland

Role Description

Hyland is seeking a Strategic Partner Development Manager to own and drive execution of defined components of the Global Partnerships strategy with Global and Regional System Integrators (SIs), building partner delivery capability and joint go-to-market motions that extend Hyland's reach into enterprise accounts. This role works cross-functionally with Sales, Product, Professional Services, and internal teams to drive partner engagement and ensure joint initiatives are delivering measurable outcomes. The Strategic Partner Development Manager owns partner plans and leads go-to-market execution with the assigned partners.

• Own Joint Business Plans with assigned SI partners, defining go-to-market, practice-build, and influenced bookings objectives.
• Lead and manage defined joint go-to-market initiatives with strategic partners, ensuring delivery against agreed objectives.
• Provide senior-level alignment across partner and Hyland teams on priorities, accounts, and opportunities.
• Lead QBRs to track progress against plans.
• Build relationships with partner stakeholders and drive ongoing engagement.
• Lead partner meetings, maintain alignment across teams, and own communication and follow-ups with partner organizations.
• Partner with Partner Sales Managers to drive pipeline development efforts.
• Identify Hyland opportunities within SI-led transformation programs and align SI account teams with Hyland account executives in priority verticals including Healthcare, Financial Services, Insurance, and Government.
• Be accountable for tracking, analyzing, and improving partner-influenced opportunities and engagement.
• Coordinate partner involvement in deals.
• Work with internal teams across Sales, Product, Professional Services, and Marketing to drive partner initiatives.
• Define engagement models, track progress of joint programs, ensure alignment across stakeholders, and identify and escalate execution challenges.
• Define and apply improvements to partner engagement models, contributing to standards and repeatable practices.
• Progress partners through the SI maturity model.
• Contribute to documentation and process improvements; scale repeatable partner activities.
• Collaborate effectively in a matrixed environment, maintaining strong organizational and stakeholder management skills to drive consistent partner engagement and cross-functional alignment.

Qualifications

• 10+ years of experience in partnerships, alliances, business development, or related roles; experience managing System Integrator or consulting partner relationships required.
• Strong understanding of enterprise sales and go-to-market processes; proven ability to lead and manage joint go-to-market initiatives with strategic partners.
• Understanding of the SI business model, including practice economics, utilization, and how SIs monetize software ecosystems.
• Strong organizational and stakeholder management skills; ability to collaborate across teams and work comfortably in a matrixed environment.
• Strong communication skills; ability to maintain alignment across partner and internal teams, support follow-ups, and escalate execution challenges effectively.
• Proven ability to track, analyze, and improve partner-influenced opportunities and engagement.

Requirements

• Experience defining and applying improvements to partner engagement models, contributing to standards and repeatable practices.
• Demonstrated success supporting co-sell motions and partner involvement in enterprise deals.
• Experience contributing to documentation and process improvements that support scalable partner activities.
• Proven ability to translate partner plans into coordinated, cross-functional activities with measurable outcomes.
• Experience building or scaling a software delivery practice, either at a Global SI or by partnering with one.

Benefits

• Career development resources.
• Wellbeing programs.
• Innovation practices.

Company Description

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve.

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.