[Hiring] Partner Alliance Manager @Pindrop

Role Description

You will own and scale Pindrop’s strategic technology and channel alliances and turn them into repeatable, revenue-generating partnerships. You’ll be accountable for:

• Growing strategic alliance relationships:
  • Building executive and working-level relationships across partners’ product, partner, and field organizations.
  • Aligning on joint strategy, marketplace readiness, and co-sell priorities for Pindrop’s solutions across partner platforms.
• Owning a revenue number:
  • Carrying a partner-sourced and partner-influenced revenue target.
  • Managing pipeline, conversion, and attainment against it.
• Driving co-sell and pipeline:
  • Developing joint value propositions and go-to-market plans with partners.
  • Managing co-sell motions and deal cycles with partner sellers, resellers, and integrators.
• Building and scaling the partner program:
  • Defining and launching programs for resellers, ISV partners, and system integrators.
  • Including recruiting, onboarding, contracting frameworks, pricing, and revenue share.
• Enabling partners and sellers:
  • Creating onboarding, training, certification, and deal registration processes.
  • Developing playbooks, battle cards, and sales tools for internal and external teams.
• Aligning Pindrop internally:
  • Coordinating Sales, Product, Engineering, Legal, and Marketing to support integrations and the partner ecosystem.
  • Tracking partner KPIs, milestones, and pipeline.
• Being the voice of the partner:
  • Bringing partner and reseller feedback back to Product and leadership to shape roadmap, messaging, and support.

Qualifications

• 5+ years in partner alliances, channel sales, or partner ecosystem development at a software company.
• Proven track record of driving revenue through partnerships with resellers and/or other ISV partners, with quantifiable results.
• Proven track record of building and scaling reseller or channel programs.
• Strong understanding of contracting, pricing models, partner enablement, and partner economics.
• Understanding of the telecommunications space, with experience or relationships in the ecosystem.
• Conversant in Conversational AI technologies, including how AI agents and agent platforms are changing partner ecosystems and go-to-market models.
• Exceptional communication, negotiation, and relationship management skills.

Requirements

• Established relationships within contact center/CCaaS partner and integrator communities.
• Experience partnering on SaaS or enterprise software in voice, AI, security, fraud, or CX.
• Direct experience with NICE or CXone.

Benefits

• Unlimited Paid Time Off (PTO).
• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees.
• Remote-first environment - giving you flexibility and autonomy in how you structure your day.
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution.
• Low-cost vision and dental plans for you and your family.
• Paid Parental Leave - Including birth, adoptive & foster parents.
• One year of diaper delivery for your newest addition to the family.
• Recurring monthly phone and internet allowance.
• Enhanced fertility and GLP-1 benefits.
• Annual Learning & Development stipend to support your professional growth.