[Hiring] National Business Development Manager @Elkay Manufacturing

Role Description

The focus of the National Business Development Manager – Intellihot is to drive profitable revenue growth, expand market presence, and lead the refinement and execution of sales and marketing initiatives specific to the Intellihot product portfolio in Canada. This role combines deep technical credibility in commercial condensing tankless water heaters, boilers, and HVAC-adjacent mechanical equipment with the scope to own demand generation for the territory end-to-end — from specification and pipeline development through rep execution.

This position works closely with Canadian Area Sales Managers (ASMs), master distributors, specifying engineers, key customers, and internal cross-functional teams to ensure customer satisfaction and sustainable business growth for the Intellihot brand. Success in this role is measured by growth in qualified pipeline, specification win rate, and revenue for IH/DHWL products across Canada.

Responsibilities

• Own the demand generation strategy and execution for Intellihot / DHWL products across the Canada territory.
• Set and track demand-gen KPIs for the territory and report out regularly against them.
• Partner with Marketing to design, localize, and execute demand-gen programs specific to Canada.
• Use market intelligence to identify and prioritize demand-gen opportunities within the territory.
• Develop and maintain an accurate, monthly-updated regional demand forecast.
• Own key account and market channel management for major customer relationships.
• Assist with recruiting and onboarding qualified contractors into the Intellipro commissioning network.
• Serve as the Canada-based integration point for Zurn Elkay resources supporting the Intellihot / DHWL business.
• Coordinate with Engineering on technical support for active specification opportunities.
• Provide territory-level input to Product Management on positioning and competitive dynamics.
• Maintain deep technical fluency in commercial condensing tankless water heaters and related equipment.
• Support product sizing, selection, energy savings calculations, and pricing for engineered opportunities.
• Introduce products to reps, wholesalers, engineers, and contractors; ensure training plans are developed.
• Develop or localize sales support materials as needed for the territory.
• Collaborate with operations, engineering, finance, and product management on key topics.
• Lead customer satisfaction initiatives specific to Intellihot.
• Coordinate closely with Canadian ASMs, rep agencies, and master distributors to identify growth opportunities.
• Work with ASMs and rep agencies to build actionable market development plans.
• Own and lead the national rollout of new product introductions (NPD).

Qualifications

• Bachelor’s degree or diploma, preferably in marketing, business management, or a technical field.
• 7+ years of experience selling technical/engineered products in the HVAC, commercial boiler, or plumbing & mechanical industry.
• Engineering or skilled trades background considered an asset.
• Demonstrated success in developing strategic customer relationships and managing market development initiatives.
• Excellent written and verbal communication skills.
• Strong business acumen, analytical capability, and strategic thinking skills.

Requirements

• The expected base salary range for this position is $125,006 and $171,883 and may be eligible for bonus awards.
• Actual salaries may vary based on compensable factors including skillset, experience, education, and training.

Benefits

• Competitive Salary
• Medical, Dental, Vision, LTD, AD&D, and Life Insurance
• Competitive vacation policy
• 12 Paid Holidays
• Annual Bonus Eligibility
• Educational Reimbursement
• DCPP with eligible matching
• Employee Stock Purchase Plan – purchase company stock at a discount!