[Hiring] Head of Partnerships @OuterSignal

Role Description

We are building the customer intelligence and personalization layer for commerce. Businesses know when an order comes in or a user signs up, but they only see 5% of the real story. We show them the other 95%: not just who’s transacting, but who that person actually is — the execs, influencers, journalists, retail buyers, investors, and everyday customers who become a brand’s best evangelists.

You will be that owner. This is a build-and-run seat: the agency partner program is designed, documented, and producing — you take it over, scale it, and expand the mandate into tech/ecosystem partnerships and our customer referral engine. You are the named answer to “who’s your head of partnerships?”

You will be managed to a number. The channel’s job is to fill our sales team’s calendar with qualified introductions and to grow the share of revenue that partners source. If that excites you rather than scares you, keep reading.

What You’ll Do

• The agency partner program (the day-one motion)
  • Hunt and open agency partnerships across retention/CRM, performance, CRO, and creator agencies.
  • Account-manage every signed agency: explicit per-agency goals, a weekly cadence, a clear productivity bar.
  • Feed the sales team with qualified intros flowing to AEs.
  • Uphold the commercial machinery and discipline: rev-share administration, partner tagging, clean attribution, and commission inputs.
  • Own the lifecycle beyond the first deal: lead-backs to partners, the incentive ladder, and partner tiering.
• The referral engine
  • Own the customer referral program as a first-class demand channel.
  • Own how partner- and referral-sourced leads get routed to reps.
• Tech & ecosystem partnerships
  • Be the named counterpart for every inbound partnership conversation.
  • Build durable relationships inside the platforms that matter (Shopify, Klaviyo, and the ecosystem around them).
• Events, with a partner lens
  • Own the partner angle on our event presence: co-hosted dinners, partner-side webinars, agency presence at trade shows.

How We’ll Measure You

• Qualified introductions per month sourced from the partner and referral channel.
• Partner-sourced closed-won revenue — the share of new bookings associated with a partner.

Qualifications

• You’ve run this exact motion before.
• You sold agencies on becoming partners and managed a book of them.
• You know how to schmooze and close.
• Relationship warmth is table stakes; deal mechanics are essential.
• You’re comfortable being goaled hard and want autonomy.
• You can hold multiple partner types at once.
• You have existing relationships in the Shopify and DTC agency world.

Benefits

• Impact: Join at the ground floor where your work directly influences company trajectory.
• Ownership: A whole channel that’s yours to build, with a number attached and the autonomy to hit it.
• Growth: Rapid company growth creates exceptional learning and advancement opportunities.
• Team: Work alongside the founding team.
• Mission: Revolutionizing the way brands understand and market to their customers.

How to Apply

Submit your resume along with responses to the application questions. We review applications on a rolling basis and will reach out to qualified candidates to discuss potential opportunities.

OuterSignal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.