[Hiring] General Manager, Industrial Products & Services @Toptal

Role Description

As General Manager, Industrial Products & Services (IPS), reporting directly to the EVP, Industries, you will own the strategy, growth, and profitability of Toptal’s business across Automotive, Manufacturing, Agriculture, Oil & Gas, Chemical, and Logistics clients, with full P&L and budget authority. You will identify where we can win, decide where to invest, and build the team and client relationships to deliver sustained growth.

Your mandate covers:

• Winning new enterprise clients
• Expanding existing relationships
• Increasing the value clients receive from Toptal’s capabilities

You will lead from the front, personally leading executive client conversations, shaping proposals, and working through difficult commercial negotiations. You will build on established enterprise relationships to expand the problems clients trust Toptal to solve through our services, AI-based solutions, and talent-based capabilities.

This is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.

Qualifications

• Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
• 5+ years of proven success leading professional services sales teams specifically in Industrial Products and Services, with in-depth experience in the Energy Sector, specifically Oil & Gas is required.
• 12+ years of demonstrated experience running and managing an industry business unit with a strong understanding of business operations and management principles.
• Deep industry relationships ranging from director-level to C-level contacts is expected.
• A sustained record of leading enterprise SaaS or services sales teams, winning new clients, and expanding existing relationships.
• Industry expertise and demonstrated sales experience in at least one of Oil & Gas, Industrial Manufacturing, Automotive, or Defense & Aerospace.
• Demonstrated accountability for commercial results and resource decisions.
• Experience closing complex enterprise opportunities, including shaping a business case, coordinating technical expertise, navigating procurement, and negotiating commercial agreements.
• Strong industry relationships and a record of earning access to senior decision-makers.
• Evidence of hiring strong sellers, improving individual and team performance through specific coaching, and developing future leaders.
• Disciplined qualification and forecasting skills.
• Sufficient fluency in technology, AI, and services delivery.
• Clear, persuasive written and verbal communication.
• Ability to work in a fast-paced, rapidly growing company.

Requirements

• Regularly and reliably attend scheduled virtual team meetings on camera.
• Work independently with minimal supervision.
• Use all required digital collaboration tools.
• Prioritize and self-manage workflows and deadlines.

Benefits

• Participation in a 401(k) retirement plan
• Medical, dental, and vision health insurance plans
• Basic life insurance coverage and short-term and long-term disability coverage
• Access to flexible spending, dependent care, and health savings accounts
• Access to telehealth virtual doctors
• Employee assistance program
• Flexible paid time off