[Hiring] Director, Value Strategy & ROI @Omada Health

Role Description

Omada is hiring a Director, Business Value & ROI Strategy to lead how we define, prove and communicate the financial value of Omada across the customer lifecycle. You will own Omada's ROI and business case strategy, from the first conversation with a prospective employer or health plan through implementation, client reporting and renewal.

As we launch new programs and our customers make decisions in a fast-changing GLP-1 market, every buyer needs to hear one clear, credible and consistent economic value story. This role makes that happen.

You will report to the Senior Director of Corporate Strategy, Planning & Business Development and lead a cross-functional team with partners from Client Analytics, Actuarial, Clinical Economics and Commercial Operations. This is a senior individual contributor role with no direct reports. You will lead through influence, a shared roadmap and clear decision rights.

Your Impact

• Build and lead the cross-functional business value team.
• Set the team's charter, roadmap, decision rights and operating cadence, and align senior stakeholders around one end-to-end financial value story.
• Own business case strategy.
• Design simple, flexible, evidence-backed ROI models and assumptions that sellers can use and buyers can trust, with transparent assumptions and the right level of customization for each customer.
• Equip Marketing and Sales.
• Partner with B2B Marketing and Sales to turn approved economics into messaging, sales tools, training and buyer conversations, including informing and sharpening positioning for new programs and GLP-1 care offerings.
• Lead ROI performance guarantee strategy.
• With Pricing Strategy, Clinical Economics, Finance/Actuarial and Legal, define eligibility, measurement and exposure limits for guarantees, and run monitoring, escalation and reconciliation for guarantees in market.
• Carry the value story through post-sale and renewal.
• Work with Client Analytics, Product Marketing Managers, and client-facing teams to recommend how financial impact is built into standard client reporting, annual business reviews and renewals.
• Close the loop.
• Use realized results and customer objections to sharpen business cases, positioning and field execution.

Qualifications

• 10+ years of experience in healthcare, with a track record of demonstrating financial value to employers, health plans or other healthcare purchasers through ROI modeling, value realization, health economics, value-based contracting or commercial strategy.
• Strong financial modeling skills. You can build an ROI model from scratch, pressure-test its assumptions and explain clearly the difference between projected and measured savings.
• Fluency with clinical and claims-based evidence. You partner credibly with health economists and actuaries and translate their work into terms buyers understand.
• Experience turning complex economics into clear buyer-facing business cases and sales tools, working closely with sales, marketing and account management.
• Experience designing or operating performance guarantees, value-based contracts or other at-risk arrangements, including how results are measured and how financial exposure is managed.
• A record of leading cross-functional work without direct authority and building a new capability or operating model from the ground up.
• Executive communication skills. You can make complex economics simple for C-suite leaders, benefits decision-makers, consultants and frontline sellers.
• Hands-on AI fluency. You use AI tools in your day-to-day work and can point to tools or workflows you have built, tested and improved.
• Comfort with ambiguity and the ability to learn quickly in a changing market.

Bonus Points for

• Experience at a digital health company, especially in cardiometabolic care (diabetes, hypertension, weight management) or GLP-1 related programs.
• Familiarity with how employers, health plans, PBMs and benefits consultants evaluate and buy digital health solutions, including third-party validation reviews.
• Hands-on claims analysis or prototyping skills (SQL, Python or low-code tools).
• Experience building a new team or function.
• An advanced degree in business, health economics, public health, finance or a related field.

Benefits

• Competitive salary with generous annual cash bonus
• Equity grants
• Employee stock purchasing plan (ESPP)
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• ...and more!