[Hiring] Director, Strategic Partner Alliances @CNX

Role Description

The Strategic Partnerships & Alliance Manager drives growth through the development, commercialization, and scaling of high-impact partnerships across the technology ecosystem (e.g., Microsoft, NICE, Google). The role owns the full partnership lifecycle—from strategy and partner development through to co-sell execution, contracting, and long-term value creation.

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

What you will do in this role

• Strategy & Alliance Development
  • Identify, secure, and grow strategic partnerships aligned to business priorities
  • Develop and execute joint business plans (JBPs) with measurable revenue and pipeline targets
  • Define “better together” propositions across partner ecosystems
• Commercial & Pursuit Leadership
  • Drive co-sell motions and joint pipeline with partners (e.g., Microsoft, Google, NICE)
  • Lead partner engagement in pursuits, RFPs, and client solutioning
  • Negotiate and close partnership agreements with legal and finance
• Program Delivery & Enablement
  • Build scalable partner enablement programs, playbooks, and GTM frameworks
  • Lead cross-functional execution (sales, marketing, product, delivery)
  • Manage partnership programs against defined milestones and KPIs
• Executive Relationship Management
  • Build and influence senior stakeholder relationships across partner organisations
  • Establish governance cadence (QBRs, exec briefings, joint steering)
  • Act as primary escalation and alignment owner for partnerships
• Innovation & Thought Leadership
  • Co-create joint offerings leveraging AI, cloud, and platform capabilities
  • Represent the business in partner and client forums
  • Drive differentiated solutions aligned to market trends (e.g., AI, CCaaS, data)

Qualifications

• Deep expertise in at least one strategic partner ecosystem (e.g. NICE, Microsoft, Google, Cognigy)
• Strong understanding of customer experience, business applications, cloud, data and AI value propositions
• Proven ability to shape differentiated joint solutions and propositions that address customer business outcomes
• Experience supporting bids, pitches, co-sell opportunities and go-to-market initiatives with partners
• Ability to translate partner capabilities into clear, compelling messaging for sales, solution, consulting and delivery teams
• Strong stakeholder management skills, with the ability to build effective relationships and become productive quickly within partner organisations
• Commercially minded, with the ability to identify opportunities for growth, differentiation and joint customer value

Requirements

• Strategic thinker with strong execution discipline
• Highly collaborative and influential in complex environments
• Commercially driven with strong deal-making capability
• Structured and methodical in building scalable partnership models
• Credible technology partner with strong ecosystem understanding

Benefits

• Full time position
• Remote working
• Competitive Salary
• The base salary range for this position is $150,000 - $200,000 plus incentives that align with individual and company performance
• Benefits available to eligible employees in this role include medical, dental, and vision insurance
• Comprehensive employee assistance program
• 401(k) retirement plan
• Paid time off and holidays
• Paid learning days