[Hiring] Director of Consultant Relations @Rightway

Role Description

The Director of Consultant Relations at Rightway will be instrumental in expanding and deepening our relationships with key consultants and advisory firms in the healthcare and employee benefits space. With a focus on driving significant business growth, this role will manage and cultivate existing consultant relationships, consistently working in the field to build new connections and strengthen existing ones. By leveraging these relationships, the Director of Consultant Relations will help increase our top-of-funnel opportunities, improve funnel conversion to finalist, and boost our win rate. This position is critical in ensuring that Rightway’s PBM, Care Navigation, and Unity products are effectively positioned within the consultant community to drive market success.

What You’ll Do

• Manage and cultivate a portfolio of consultant relationships, working actively to strengthen existing partnerships and build new ones.
• Ensure consistent and effective communication of Rightway’s value proposition to position our solutions as top choices for their clients.
• Lead efforts to expand Rightway’s presence within the consultant community, strategically targeting and engaging consultants who influence decision-making within key market segments.
• Develop and implement a business plan to increase consultant-driven opportunities and revenue.
• Work closely with internal teams, including Sales, Client Success, and Marketing, to ensure alignment between consultant engagement efforts and Rightway’s broader business goals.
• Incorporate consultant feedback into our go-to-market strategies to enhance product offerings and positioning.
• Regularly travel to meet with consultants, actively engaging in the field to nurture relationships and uncover new business opportunities.
• Provide concierge level service to consultants, serving as a single point of contact to resolve issues, answer questions, and generally support clear lines of communication between Rightway and our consultant partners.
• Work with VP of Consultant Relations to identify opportunities with various broker agencies to prioritize engagement and opportunities.

Qualifications

• Bachelor’s degree
• 5+ years of experience in consultant relations, consulting, business development, or a related role within the healthcare or benefits industry, with a proven track record of managing and growing relationships.
• Strong ability to develop and execute strategic plans that drive business growth, with a data-driven approach to optimizing consultant engagement and sales outcomes.
• Deep knowledge of the healthcare benefits landscape, including PBM, point solutions, and related services, with a strong understanding of the consultant community’s dynamics.
• Excellent interpersonal skills and the ability to inspire and motivate others.
• Exceptional communication and presentation skills, with the ability to engage consultants and internal stakeholders at all levels.
• Analytical skills a must. Ability to review and analyze data in Salesforce and to inform strategic decisions.

Ideal

• Master’s degree
• Experience in the direct care navigation and/or PBM space

Compensation

• Base Salary: $130,000-$170,000/yr
• Compensation offered will be determined by geographic location, experience, and qualifications.

Cybersecurity Awareness Notice

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

Company Description

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

• Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global.
• We’re headquartered in New York City, with satellite offices in Denver and Dallas.
• Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

How We Live Our Values to Our Teammates

• We are human, first.
• We redefine what is possible.
• We debate then commit.
• We cultivate grit.
• We seek to delight.

Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.