[Hiring] Capture Manager @Sedgwick

Role Description

The Capture Manager serves as a key member of the Strategy, Business Development, and Partnership team with responsibility across the full sales cycle. The manager gathers and analyzes business intelligence, develops pipeline forecasts, and leverages CRM/research tools to inform business decisions and growth. The Capture Manager leads the development and execution of capture strategies, proposals, and client presentations while supporting contracting, implementation, and program go-live.

• Contributes to pipeline forecasting, lead capture, and competitive analysis tools and dashboards using Microsoft CRM, GovWin, LinkedIn, and AI-assisted research tools to support business goals.
• Conducts market research and analysis on clients, stakeholders, partners, and competitors to inform Business Development Plans.
• Supports business cases for targeted opportunities by developing value propositions, risk/benefit analyses, revenue projections, and alignment with organizational growth goals.
• Engages across all stages of the sales cycle, including forecasting, lead capture, proposal development, client presentations, contracting, implementation, and program go-live.
• Develops and writes presentations and related post-proposal materials for client sales opportunities.
• Tracks and reports on metrics and ROI for capture strategies, lead conversion rates, and proposal success rates to inform continuous improvement and business development decision-making.
• Provides training, coaching, and technical guidance to proposal and business development teams under the direction of the growth leader.
• Initial focus on casualty business development with the potential to expand into additional lines including absence management, property, and specialty lines, as organizational priorities evolve.
• Provides insights into weekly updates and periodic briefings for decision-makers and key business contributors.
• Creates compelling client-facing content, including white papers and persuasive marketing materials outside of the sales cycle that clearly communicate organizational value and differentiators.
• Maintains networks of local partners (e.g., brokers, MBE/WBE firms) relevant to the business.
• Serves as a strategic thinker for the brand and organizational positioning and supports stakeholder engagement strategies.
• Serves as an individual contributor with influence, providing direction across teams without direct supervisory responsibility.
• Attends industry events in representation of the business development team and supports strategy related industry events as needed.

Qualifications

• Bachelor’s degree in marketing, business administration, or a related field from an accredited college or university preferred.
• At least eight (8) years of relationship building, capture/proposal management, and strategic planning in the claims management or risk management area or equivalent combination of education and experience required.
• Excellent oral communication skills, including presentation skills.
• Strong writing skills with the ability to craft clear, persuasive, and tailored business development content.
• PC literate, including Microsoft Office products, LinkedIn, and AI-assisted research tools.
• Demonstrated competency leveraging CRM platforms like Microsoft Dynamics CRM for pipeline management and reporting.
• Ability to work independently, demonstrating initiative and self-motivation.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills to include empathy and active listening.
• Ability to create and complete comprehensive, accurate and constructive written reports.
• Ability to work in a team environment, actively giving and receiving constructive feedback.
• Ability to meet or exceed Performance Competencies.
• Strong negotiation, influencing, and stakeholder engagement skills.

Requirements

• Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion.
• Ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Computer keyboarding, travel as required.
• Hearing, vision and talking.

Benefits

• Equal Opportunity Employer and a Drug-Free Workplace.
• Encouragement to apply even if experience doesn't align perfectly with every qualification.
• Commitment to building a diverse, equitable, and inclusive workplace.