[Hiring] Business Development Representative @Phizenix

Role Description

We are looking for a creative, organized, and customer-focused professional to engage with potential clients through email, phone, and social media. The role involves managing client interactions using HubSpot and Salesforce, understanding client needs, and delivering a positive customer experience. The ideal candidate has strong communication, storytelling, and problem-solving skills and thrives in a fast-paced environment. This is an entry-level opportunity with on-the-job training and opportunities to grow, with familiarity with Agile methodologies and Atlassian tools considered a plus.

• Engage with potential clients through various channels, including email, phone calls, and social media within Client’s SLA.
• Utilize HubSpot and Salesforce to manage and track client interactions, ensuring no opportunity is missed.
• Maintain a professional and enthusiastic attitude, embodying our brand's voice and tone in all communications.
• Handle a high volume of emails efficiently while maintaining personalized and attentive client interactions.
• Demonstrate exceptional organizational skills, keeping all client information easily accessible and up to date.
• Continuously optimize processes to enhance efficiency without sacrificing quality, delivering a delightful client experience at scale.
• Collaborate closely with cross-functional teams, contributing to a lean and agile work environment.

Qualifications

• Creativity: Demonstrated ability to think outside the box and approach challenges with creativity and innovation.
• Ability to adapt and thrive in a fast-paced, ever-changing environment.
• Strong storytelling skills: Ability to craft compelling narratives and tell stories that resonate with our audience.
• Consulting Experience: Active listening to understand potential clients' needs, pain points, and objectives.
• Empathy: Understanding the perspective of potential clients and empathizing with their challenges.
• Problem Solving and Critical Thinking: Effectively identify client challenges and offer innovative solutions.
• Can-do attitude: A determination to achieve goals without letting obstacles hinder progress.

Requirements

• Minimum of 1 year in a customer-facing role.

Preferred Qualifications

• Familiarity with agile development methodologies, namely Scrum and/or Kanban.
• Deep HubSpot experience or HubSpot certification.
• Bachelor’s degree in Communication or Marketing.
• Experience with Atlassian tool stack.