[Hiring] Business Development Manager @Ford Motor Company

Role Description

The Ford Credit Business Development Manager will be responsible for managing a portfolio of Dealers for their assigned Region. This will include working in a team-based environment with close connections to the Ford Credit Regional Team, Ford Pro FinSimple Team, Business Operations partners, and Ford Division partners to manage risk and grow volume and share within the Region to deliver a strong, growing, and vibrant business. The BDM will deliver products, services and experiences that drive passion and loyalty to every customer, while managing to simplify the work we do and eliminate waste to move faster and be adaptable.

The BDM will operate in a collaborative work environment performing Joint Sales Calls and a range of functions to provide analysis and action-based strategies to support growth and consulting opportunities. The ideal candidate will have the capacity to work and collaborate across multiple internal/external teams along with end user customers.

Responsibilities

• Establish a direct interface with FLM, FCSD Regional counterparts: Network Development Specialists, Customer Experience Specialists, and Service Performance Specialists to pursue strategic vision and business plans for the Region.
• Work with Regional Manager (RM), Commercial Business Development Manager, and Business Support Analyst to achieve budgeted metrics (profit, ROE, volume, share, etc.) through the development and execution of dealer level sales plans including the establishment of target dealers for maintaining and acquiring retail, lease, wholesale, dealer loan, commercial and fee-based product business.
• Develop specific plans with dealership management teams to leverage marketing plans, programs, and CRM initiatives for incremental sales opportunities; effectively utilize sales marketing funds budgets to support achievement of objectives with assigned dealers.
• Maintain communication with the Business Center originations team to ensure a consistent purchase policy that supports our value proposition is maintained; address any dealer or Business Center concerns with the RM and Business Center management in a timely manner.
• Provide in-dealership training and consulting to develop incremental retail, lease, wholesale and fee income product performance, in support of the Ford Credit Value Proposition.
• Utilize appropriate sales tools and presentations to improve dealership finance performance as well as satisfaction with the finance process.
• Identify target dealers for increased Ford and Lincoln Protect program penetration.
• Collaborate with the Portfolio Analyst to complete analysis of dealership operations and financial condition utilizing Financial Statements, DOPR’s, Dealer Credit key performance metrics and proprietary reports to identify areas of opportunity to improve dealership processes.
• Conduct presentations (wholesale, loan acquisition, product, service, fee income, value proposition) as required leveraging the Sales Resource SharePoint Site and other resources to support the achievement of profit, volume, and satisfaction goals.
• Conduct a monthly review of MAPS data, key performance metrics and TSA data with appropriate dealer personnel to review volume, share, portfolio performance, wholesale handling and financial condition.
• Work with Implementation team and dealership management to develop training strategies that support the sale of plans and programs and reinforces our value proposition through the delivery of in-dealership and virtual training, sales meetings, in-market workshops and dealer seminars.
• Leverage performance consulting and utilize available tools to monitor and review sales, finance performance, and dealership processes to find opportunities, deliver recommendations and obtain commitment from dealership management to implement recommendations.
• Complete all assigned training courses. Work towards applicable certifications.
• Achieve AFIP (re)certification and leverage to support dealer awareness of compliance risks and opportunities.
• Utilize the Minority Dealer Report process to strengthen relationships, identify and improve dealer profit or loss opportunities, improve inventory management, and increase volume and share for assigned minority dealers.
• Assist the Business Center Dealer Credit team in obtaining and following for necessary documentation for the completion of dealer credit files.
• Be proactive in protecting existing business against a competitive wholesale take-over or loss of retail and fee income business; communicate any competitive concerns with RM in a timely manner.

Qualifications

• College degree preferred or 3+ years of equivalent experience.
• Dealer Credit and Originations experience.
• Excellent oral and written communication skills.
• Strong time management and follow-up skills.
• Ability to work independently.
• Relocation approved.
• Must be located in the Portland, Salem, Corvalis area.

Benefits

• Immediate medical, dental, vision and prescription drug coverage.
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more.
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
• Vehicle discount program for employees and family members and management leases.
• Tuition assistance.
• Established and active employee resource groups.
• Paid time off for individual and team community service.
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.