[Hiring] Business Development Manager @MKS Instruments

Role Description

As a Manager, Business Development at MKS Instruments, you will drive business growth, expand market share, and support profitability within assigned product lines and market segments to include surface finishing, plating processes, chemical technologies, and related applications. This role combines strategic business development responsibilities with technical product specialist expertise, serving as both commercial and technical resources to customers and internal stakeholders.

The Business Development Manager develops key customer relationships, identifies new business opportunities, supports product qualifications and approvals, provides technical sales support, and serves as a subject matter expert for assigned technologies to drive revenue growth and customer success.

You will Make an Impact By:

• Developing and executing strategic business plans to grow sales, profitability, and market share within assigned product lines and market segments.
• Identifying, developing, and securing new business opportunities through customer engagement, market analysis, and strategic relationship management.
• Building and maintaining strong relationships with customers, applicators, industry partners, and decision makers while achieving customer approvals and qualifications for company products and technologies.
• Gathering and communicating market intelligence, competitive insights, and emerging technology trends to support business strategy and new product development initiatives.
• Achieving sales, margin, and profitability objectives through account management, forecasting, product promotion, and strategic sales execution.
• Serving as the technical expert for assigned product lines, providing technical sales support, troubleshooting assistance, product recommendations, and resolution of customer process issues.
• Conducting customer visits, presentations, technical reviews, and training sessions to strengthen customer relationships and identify growth opportunities.
• Preparing technical reports, maintaining product documentation, and communicating findings and recommendations to customers and internal stakeholders.
• Collaborating closely with Product Marketing, Sales, Technical Service, Product Management, Business Technology Teams (BTTs), and Operations to support business objectives and project execution.
• Maintaining accurate customer communications, business updates, sales forecasts, visit reports, and opportunity tracking.
• Participating in industry trade organizations, conferences, and technical forums to promote MKS technologies and strengthen market presence.
• Managing travel and business expenses within approved budgets and performing other related duties as assigned.

Travel Requirements: Up to 50% of Travel is required.

Qualifications

• Bachelor’s degree in chemistry, Chemical Engineering, Engineering, Materials Science, or related technical field, OR equivalent combination of education and relevant experience.
• 5+ years of experience in business development, technical sales, product management, surface finishing, electroplating, chemical processing, or related markets.
• Demonstrated success in business development, sales growth, and customer relationship management.
• Strong technical knowledge of surface finishing, plating processes, chemical technologies, and related applications.
• Proven ability to troubleshoot customer process issues and provide effective technical solutions.
• Proficiency with Microsoft Office, SAP, CRM systems, and other business management tools.
• Excellent presentation, communication, negotiation, and relationship-building skills.
• Strong analytical, strategic thinking, and project management abilities.

Requirements

• Ability to take and follow directions and instructions.
• Ability to interact with other employees, customers, suppliers, vendors, or the public, in a safe, professional, and respectful manner.
• Access to sensitive and confidential business systems and software, personally identifying information, the company’s financial information, and/or the ability to maintain physical security and safety.
• Trustworthiness, reliability, and good judgment are also material job duties.

Physical Demands & Working Conditions

• Frequent travel to customer sites, industry events, and MKS facilities.
• Ability to work in offices, laboratories, manufacturing, and customer environments.
• Ability to conduct customer visits, presentations, technical demonstrations, and process evaluations.
• May require exposure to manufacturing and chemical processing environments while adhering to all applicable safety requirements.

Benefits

• Salary Pay Range: $115,000.00 to $150,000.00 per year.
• This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS.
• MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, 6 weeks fully paid parental leave, adoption assistance, and tuition reimbursement.