[Hiring] Business Development Manager @Hertza LLC

Role Description

We are looking for an experienced, high-impact Business Development Manager (BDM) specializing in Email Deliverability & Infrastructure Services. In this role, you will lead our growth strategy by identifying and closing high-value sales opportunities across email deliverability consultancy, Infrastructure as a Service (IaaS) for high-volume sending, complex server configurations, and urgent inbox placement remediation.

If you understand the technical nuances of SMTP, IP warming, SPF/DKIM/DMARC protocols, and inbox placement—and know how to translate technical problems into valuable commercial solutions—we want to talk to you.

Key Responsibilities

• Pipeline Generation & Opportunity Discovery
  • Proactive Prospecting: Identify and engage high-volume email senders, SaaS platforms, enterprise marketing agencies, and high-growth e-commerce brands needing specialized deliverability solutions.
  • Consultative Discovery: Conduct deep-dive discovery calls to uncover technical email issues (e.g., domain reputation damage, spam folder placement, blocklisting, rate limiting, poor inbox rates).
  • Technical Solution Matchmaking: Match client pain points to our core service lines:
    • Strategic Email Deliverability Consultancy & Audits
    • Scalable Infrastructure as a Service (IaaS) for email sending
    • Enterprise-level server and DNS setup (SPF, DKIM, DMARC, BIMI, reverse DNS)
    • Crisis remediation, blocklist removals, and IP/Domain warming programs
• Deal Execution & Revenue Growth
  • Proposal & Solution Pitching: Partner with internal technical deliverability engineers to design tailored technical proposals, SOWs (Statements of Work), and managed service agreements.
  • Closing High-Value Deals: Lead full-cycle sales engagements from cold outreach through technical scoping, commercial negotiation, and contract execution.
• Market Strategy & Leadership
  • Stay ahead of industry shifts, ISP policy updates (Google, Yahoo, Microsoft), and email authentication requirements to position our solutions proactively.
  • Provide continuous market feedback to technical and product teams regarding client pain points, competitor offerings, and emerging deliverability needs.
  • Track pipeline metrics, forecast accurately, and maintain clean CRM data.

Qualifications

• Must-Haves
  • Sales Track Record: 3–5+ years of B2B business development or account executive experience selling technical services, SaaS, cloud infrastructure, or specialized agency services.
  • Email Domain Expertise: Proven understanding of the email ecosystem—including SMTP, MTA setups, IP warming, inbox vs. spam metrics, ISP policies, and authentication frameworks (SPF, DKIM, DMARC, BIMI).
  • Consultative Selling Skills: Experience managing complex, technical sales cycles, communicating directly with CTOs, VP of Marketing, Heads of Product, and Growth teams.
  • Self-Driven Prospector: Proven capability to generate self-sourced pipeline alongside incoming leads.
• Preferred Qualifications
  • Prior experience working at an email service provider (ESP), deliverability consultancy, cloud infrastructure provider, or high-volume sending platform.
  • Existing network of high-volume email senders, affiliate marketers, SaaS founders, or agency partners.

Benefits

• Work with some of the world's leading senders, solving real deliverability challenges that directly impact millions of emails every day.
• Collaborate with talented teammates across Product, Sales, and Customer Success while continuing to grow your technical expertise and consulting skills in one of the fastest-evolving areas of email technology.
• If you're excited by complex technical challenges, enjoy building trusted client relationships, and want to make a measurable impact, we'd love to hear from you.

Pre-Employment Screening Notice

All offers of employment are contingent upon the successful completion of a drug screening and criminal background check. These screenings are conducted to ensure a safe and compliant workplace. Candidates who do not pass these requirements will not be eligible for employment. All employees must provide proof of citizenship and/or right to work in the US.