[Hiring] Business Development Manager @HOA Talent

Role Description

HOA Sales is seeking a high-performing Business Development Manager to lead, coach, and optimize a team of Business Development Representatives (BDRs). This role is responsible for driving outbound performance, improving conversion quality, enforcing operational discipline, and building a high-accountability sales development culture. This role directly impacts pipeline generation, proposal volume, and overall revenue growth.

Responsibilities:

• Team Leadership & Performance Management
  • Lead and manage a team of BDRs to achieve and exceed quarterly performance goals
  • Drive accountability, consistency, and execution across all outbound sales activities
  • Establish a culture focused on professionalism, urgency, responsiveness, and continuous improvement
  • Identify and develop top performers while proactively managing underperformance
  • Conduct regular performance reviews, coaching sessions, and improvement plans
• Pipeline & Outbound Execution
  • Ensure the team consistently meets outbound activity expectations across calls, emails, follow-ups, and prospecting coverage
  • Monitor daily outbound activity, engagement rates, talk time, and pipeline generation metrics
  • Improve conversion performance from:
    • Conversations → Meetings Scheduled
    • Meetings Scheduled → Meetings Completed
    • Meetings Completed → Proposal Opportunities
  • Continuously refine messaging, objection handling, scripts, and outreach strategies based on performance data
• Coaching & Development
  • Conduct weekly 1:1 coaching sessions with every BDR
  • Review recorded calls and provide structured coaching around qualification, objection handling, and conversion effectiveness
  • Participate in live call blocks and real-time coaching sessions
  • Support ongoing enablement around:
    • Industry knowledge
    • Product positioning
    • Sales messaging
    • AI tools and workflow optimization
• Operational Excellence
  • Ensure accurate and timely CRM usage across the team
  • Maintain high standards for:
    • Activity logging
    • Notes and follow-up tracking
    • Deal hygiene
    • Lead routing and SLA adherence
  • Monitor dashboards and reporting to identify risks, trends, and opportunities early
  • Maintain alignment with Account Executives and leadership on meeting quality and pipeline standards

Quarterly Performance Expectations

• Quota Metrics
  • 180 Team Intro Meetings Completed
  • 120 Proposals Sent
  • 70% of BDRs Achieving Individual Goal
• Success Metrics
  • Team quota attainment
  • BDR goal achievement rates
  • Consistency of team performance
  • Meeting quality and qualification standards
  • Conversion effectiveness
  • CRM/process discipline
  • Coaching effectiveness and rep development
  • Operational reliability and leadership maturity
• Activity Expectations
  • Ensure 100% of BDR activity is logged in CRM within 24 hours
  • Conduct weekly 1:1s with every BDR
  • Review a minimum of 10 recorded calls per BDR monthly
  • Spend at least 3 hours weekly listening to live calls or participating in call blocks
  • Review team dashboards multiple times per week
  • Monitor outbound performance daily and address gaps quickly
  • Ensure inbound leads are worked within SLA requirements
  • Maintain strong communication and follow-through with BDRs, AEs, and leadership

Qualifications

• 3–7+ years of sales leadership or BDR management experience
• Proven success leading outbound sales or SDR/BDR teams
• Strong understanding of sales process, pipeline management, and conversion metrics
• Strong CRM discipline and reporting experience
• Experience with HubSpot
• Experience managing or coaching Business Development Representatives
• Able to travel as needed
• Experience in HOA management, property management, or real estate services is a plus.

Benefits

• Generous PTO including vacation, sick leave, and holidays
• Comprehensive medical, dental, and vision insurance
• 401(k) plan with employer match
• Short- and long-term disability (employer-paid)
• Cell phone stipend and mileage reimbursement
• Remote work flexibility with opportunities for in-person collaboration

Company Description

You’ll play a key leadership role in building pipeline, developing talent, and shaping the future growth of the organization. This is an opportunity to lead from the front, influence strategy, and make a measurable impact on revenue generation and team performance.