[Hiring] Business Development Manager @Vertex Education

Role Description

Be the one who makes a difference! The successful PC will:

• Identify potential clients using various comprehensive sales research strategies and compile a list of prospective clients and top targets in their given territory, including potentially working cross-selling opportunities with companies Vertex has acquired.
• Quickly develop relationships with multiple contacts in targeted organizations including school leaders, department heads, and Board members in order to understand the client’s goals, initiatives, and pain points.
• Qualify prospect’s needs through a consultative sales process that involves questioning to drive deeper discovery and handle objections quickly and concisely with sound reasoning.
• Develop and implement a strategic sales plan to align potential clients’ needs/goals with Vertex Education’s services.
• Provide a broad overview of Vertex support services in an effort to create new clients, including:
  • Marketing / enrollment support
  • Finance / accounting
  • HR support
  • Talent acquisition
  • NSLP administration
  • IT Support
  • Campus Development
• Continually perform research on prospect websites, Board notes, news articles, and other social media to refine and update their understanding of the prospect’s mission, potential needs, and goals.
• Proactively manage client satisfaction and service delivery by anticipating potential problems, and monitoring resolutions.
• Provide a crisp articulation of Vertex Education's solutions and capabilities to key contacts within each client account and maintain the ability to cross sell additional product offerings.
• Actively and collaboratively engage with multiple department leads at Vertex throughout the sales process in order to deliver solutions that are of the highest quality and meet the stated needs of our potential clients.
• Partner with other Vertex Education representatives in their territory to build relationships with influencers and drive new referrals.
• Manage all inbound and outbound prospect communication and organize or escalate issues appropriately.
• Ensure Hubspot is kept up to date with account data, activities, opportunities, and forecasting.
• Partake in travel to customer locations for presentations, meetings, and conferences.
• Travel to conferences and events as needed to assist with booth set-up and take down, interact with clients, prospects, and influencers in an effort to build relationships, quickly assess their needs, capture contact information, and drive the needed next steps to create tangible opportunities.
• Conduct personalized outreach to conference attendees, booth visitors, webinar registrants and attendees using multiple means of communication to initiate conversations and drive new business.
• Regularly report market findings to DNSP so that organizational messaging and business intelligence can be updated accordingly.
• Regularly prepare reports showing sales volume, potential sales, and areas of proposed client base expansion and deliver them to the DNSP and Executive team to seek their input and support.
• For any accounts that are assigned for long-term management:
  • Develop and maintain long-term relationships with multiple contacts in each organization including school leaders, department heads, and Board members within their portfolio in order to understand the client’s goals, initiatives, pain points, and ultimately grow their account based on these findings.
  • Develop partnership plans for all assigned clients by leading a joint company/client planning process that identifies client product offering needs while establishing a clear action plan as needed (quarterly or annually).
  • Act as a client advocate: provide client satisfaction feedback to Vertex Education management and recommend and/or implement operational process improvements that will result in increased client satisfaction.

Qualifications

• Bachelor's Degree or equivalent and experience.
• 3-5 years of direct sales experience to organizational leadership including C-level staff and Boards.
• Demonstrated track record of achieving and exceeding goals.
• Experience with opening new markets appreciated.
• Experience with nonprofits and/or charter schools is a plus.

Requirements

• Possess excellent analytical, organizational, and time management skills.
• Exceptional attention to detail.
• Excellent communication skills including presentation, persuasion, and negotiation skills.
• Strong listening and comprehension skills.
• Tenacious sales mindset.
• Ability to understand the broad array of services Vertex provides to schools.
• Proficient in Google Workspace and Microsoft Office Suite.
• Ability to thrive in a fast-paced environment and work well under pressure.

Benefits

• Industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance.
• Comprehensive medical, dental and vision benefits.
• 401(k) plans with a 6% employer match on contributions.
• Mentoring and financial support for training classes.
• Welcoming, supportive, and inclusive environment.