[Hiring] Business Development & Customer Success Manager @Orbia

Role Description

As a key member of the Digital Farming team, the Business Development & Customer Success Manager will be responsible for driving growth, customer adoption, and long-term success of Netafim's digital farming solutions throughout the USA and Canada.

This role will focus on identifying and developing opportunities with:

• Growers
• Chemical companies
• Agribusinesses
• Other non-traditional channel partners

The successful candidate will work closely with Netafim's commercial organization to:

• Increase customer engagement
• Enhance product adoption
• Improve retention
• Expand GrowSphereTM products and services

The position serves as a product and market expert for GrowSphereTM and related digital farming solutions, supporting customer-facing commercial activities, training, and business development efforts. While expected to possess strong product knowledge, this role is not responsible for day-to-day technical support, commissioning, troubleshooting, or support ticket resolution. Technical support activities will be managed by the Digital Farming support organization.

Qualifications

• Experience in business development and customer success
• Strong understanding of digital farming solutions
• Ability to build and maintain relationships with enterprise customers
• Excellent communication and presentation skills
• Knowledge of industry trends and competitive offerings

Requirements

• Identify and develop go-to-market strategies and new business opportunities for GrowSphereTM and emerging Digital Farming solutions
• Expand Netafim's digital farming presence through traditional and non-traditional sales channels
• Build and maintain relationships with large enterprise growers and key industry influencers
• Develop and execute programs and partnerships that accelerate adoption of GrowSphereTM solutions
• Support strategic initiatives that drive growth of the Digital Farming business
• Actively engage enterprise customers to promote successful adoption and utilization of GrowSphereTM solutions
• Conduct regular business reviews with key customers focused on value realization, utilization, and future opportunities
• Partner with Netafim Key Account Managers, Regional Sales Managers, and dealers to maximize customer success
• Identify opportunities for expansion, cross-selling, and upselling of Digital Farming products and services
• Collect and communicate customer feedback to Product Management and the broader Digital Farming team
• Serve as a commercial subject matter expert for GrowSphereTM products and Digital Farming solutions
• Deliver customer presentations, training programs, demonstrations, and educational events
• Support internal sales enablement and dealer education programs
• Facilitate coordination between customers and Digital Farming technical support resources when technical assistance is required
• Escalate customer issues to the appropriate technical teams

Benefits

• Our Global brands: Dura-Line, Koura Global, Vestolit, Netafim, Alphagary, Wavin
• Broad range of value-added solutions and finished products
• Commitment to good citizenship and delivering Total Value to customers, employees, and investors worldwide