[Hiring] Staff AI Engineer @Clearer.io

Role Description

AI is changing how software gets built. We’re looking for a Staff AI Engineer to work out which changes matter for clearer.io, prove them with working code, and help our teams ship them. You’ll report to our CTO and help make eCommerce clearer.

Your impact:

• Spot developments in agentic AI, commerce protocols, and the Shopify ecosystem to help merchants grow.
• Prove developments with working software and assist teams in turning them into products.
• Start with the cloud intelligence layer and represent clearer.io at events like Shopify DotDev.
• This is a senior individual contributor role, reporting to the CTO, working closely with product leadership and engineering teams in the UK and Vietnam.
• Fully remote position based in Toronto, the UK, or Ireland.

What You'll Do

• Assess new agent capabilities, protocols, models, and infrastructure (including MCP, A2A, UCP, and ACP) to recommend actions.
• Review AI agents' interactions with our platform, focusing on the cloud intelligence layer.
• Build working prototypes and reference code to demonstrate functionality and identify production needs.
• Carry the best ideas into the product with a product or engineering partner from day one.
• Represent clearer.io at Shopify DotDev and similar events, building relationships with platform teams.
• Evaluate opportunities for merchant agents and shopper agents with clear evidence.
• Explain new tech in plain language through demos, design reviews, and practical guidance.
• Make decisions that shape the roadmap or save wasted effort, including when to stop an experiment.

What You'll Bring

• Very strong experience in software engineering, designing, building, and running cloud software, APIs, and integrations.
• Experience with the Shopify platform and ecosystem.
• eCommerce experience.
• Production AI experience, with a track record of shipping an agent or AI app.
• Hands-on skills in writing and reviewing code.
• Sound architectural judgment with the ability to explain design decisions.
• A working grasp of how agent and commerce protocols fit together.
• Curiosity about current technologies and a track record of influence beyond one team.
• Confidence in presenting and building relationships externally.
• A degree in Computer Science, Engineering, or similar.
• If you don't tick every box, apply anyway; we hire for potential and mindset.

Benefits

• Your birthday off - a full paid day, just for you, every year.
• Give Back Day - a paid day each year to volunteer for a cause you care about.
• Bonusly peer recognition - real-time shout-outs tied to our values, with points that convert to real rewards.
• Clearer Together - team members who live our values win a fully funded 5-night trip to one of our global offices each year.
• Stopover - once a year, we’ll fund a day with the local team if you’re traveling near one of our offices.
• 10 days of PTO, plus 10 floating holidays per year, and 15 days of paid holidays, including a year-end break from Christmas Day through New Year’s Day.
• Mandatory government-run programs: Employer Health Tax, Employment Insurance, and Canada Pension Plan.
• Manulife insurance starting on your first day.
• Remote working.

Company Description

At clearer.io, we're built for a different outcome: clarity you can act on. We connect to the stack a merchant already uses, enriching their catalogue and learning from their reviews and customers. Our AI agents help ensure products get found, trusted, and chosen without replatforming.

• Global team with offices in Australia, the UK, Germany, Vietnam, and the US.
• Backed for the long term by PSG Equity and Silversmith Capital Partners.
• We prioritize listening first, building second, and shipping quickly where it matters.
• Our guiding principles include customer-centricity, purposeful progress, endless innovation, and transparency.