[Hiring] Senior AI Solutions Consultant @SymphonyAI

Role Description

We are seeking a Senior AI Solutions Consultant to join our APAC Sales team and drive the technical side of sales engagements with prospective clients in Japan. This is a client-facing role at the intersection of applied AI, financial crime expertise, and enterprise sales. The role involves running demos, executing proofs of concept on client data, and translating complex financial crime detection challenges into tailored solutions built on the SymphonyAI platform.

Key Responsibilities:

• Pre-Sales Engagement (approx. 40%)
  • Lead the technical workstream of sales opportunities, partnering with Account Executives to develop and present technical proposals.
  • Design and deliver customized product demonstrations tailored to prospects’ financial crime detection requirements.
  • Build relationships with technical stakeholders at client organizations, including AML and fraud leads, data science teams, and compliance technologists.
• Proof of Concept and Proof of Value Execution (approx. 30%)
  • Scope, plan, and execute POCs and POVs on prospect data; define success criteria and manage risks.
  • Configure, tune, and apply machine learning models (SymphonyAI and third-party) to client transaction, customer, and behavioral data to demonstrate detection performance.
  • Analyze complex, regulated datasets to identify suspicious patterns/typologies and translate findings into clear business outcomes.
• Product and Domain Feedback (approx. 10%)
  • Partner with Product Management to translate customer requirements and field observations into product improvements.
  • Stay current on SymphonyAI roadmap, new releases, and the financial crime regulatory landscape.
• Continuous Learning and Enablement (approx. 20%)
  • Maintain deep expertise in SymphonyAI products, the financial crime domain, and adjacent AI/cloud technologies.
  • Support enablement of sales and pre-sales teams on technical positioning and competitive differentiation.

Qualifications

• 8–12 years of experience in pre-sales, solutions consulting, technical consulting, or a closely related client-facing technical role.
• Excellent presentation, communication, and stakeholder management skills, with credibility to engage senior business and technical audiences.
• Hands-on experience applying machine learning to real-world business problems, including model selection, configuration, tuning, and evaluation.
• Strong Python and SQL skills, with the ability to work confidently in notebooks and large datasets during POC/POV engagements.
• Comfort with data wrangling, mapping, and preparation for analysis in a financial services or banking context.

Requirements

• Track record supporting and closing complex enterprise software deals with financial services clients.
• Experience in financial crime domains (AML, transaction monitoring, sanctions, fraud, KYC), or strong adjacent regulated domain experience with high learning agility.
• Understanding of model governance, validation, and regulatory expectations in a financial crime setting (e.g., OCC 2011-12, SR 11-7, EBA model risk guidance).
• Familiarity with AI agents, generative AI, and their application to operational efficiency in financial services.

Company Description

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.