[Hiring] AI Forward Deployed Engineer @Telnyx

Role Description

We are looking for a Senior Software Engineer to join our AI Enablement team to help enable both our customers and our internal employees with tools that make their lives easier. You will develop and integrate tools that make employees better at their job while simultaneously making sure customers can easily integrate with our services whenever they use AI.

Additionally, you will develop and maintain agent primitives such as:

• Meeting participation
• Web search
• Browser automation
• Email
• Payments
• Related services

This role combines product engineering, platform design, applied AI, and support. You will work on services that must behave predictably in production, handle external systems safely, and expose clear interfaces that agents can use effectively.

What you’ll do:

• Design, build, and operate production services for AI agents.
• Build internal tools that make our employee’s lives easier.
• Build external integrations, connectors, and tools that make customer integrations more seamless.
• Develop reusable primitives for meetings, browsing, search, email, payments, and adjacent capabilities.
• Define reliable interfaces and workflows for agent tool use.
• Work closely with product and engineering teams to turn new agent use cases into practical services.
• Improve safety, observability, testing, and operational reliability across the platform.
• Help shape the architecture and direction of our agent enablement platform.

Qualifications

• Strong software engineering experience, including ownership of production systems.
• Comfort working with LLMs, AI agents, tool calling, and agent orchestration.
• Good judgment around reliability, security, permissions, and external side effects.
• An ability to work through ambiguous problems and turn early ideas into maintainable products.
• Clear communication and a practical, hands-on approach to engineering.
• Experience with agent frameworks and runtimes such as Hermes Agent or OpenClaw is a plus.