[Hiring] AI & Automation Solutions Engineer @Scale Army Careers

Role Description

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

As an AI & Automation Solutions Engineer , you will support the implementation of AI and automation initiatives across multiple businesses, working closely with leadership, operational teams, and the existing IT department. This is a hands-on role combining AI implementation, workflow automation, systems integration, software development, and business process improvement.

• Analyze existing workflows, connect platforms and data sources, build AI-powered automations.
• Understand operational challenges and translate them into practical technical solutions.
• Determine when to use automation platforms versus custom-coded implementations.

Location: Fully Remote (Work from Home) | 9:00 AM - 5:00 PM EST

Key Responsibilities

• AI Automation & Workflow Development
  • Design, build, test, and deploy AI-powered automations that reduce manual work and improve operational efficiency.
  • Develop workflows and AI agents capable of retrieving, processing, and acting on information across multiple business systems.
  • Automate recurring reporting, data consolidation, and other time-intensive operational processes.
  • Monitor existing automations and continuously improve their reliability, scalability, and effectiveness.
  • Identify opportunities to incorporate AI into established workflows where it can create measurable business value.
• Systems & Data Integration
  • Develop a strong understanding of existing software platforms, internal systems, workflows, and available data across the organization.
  • Connect systems through APIs, webhooks, databases, and workflow automation platforms.
  • Build integrations that allow data from multiple platforms to work together effectively.
  • Improve access to timely and actionable information across different business units.
  • Troubleshoot integrations and data flows to maintain reliable connections between systems.
• AI Engineering & Custom Development
  • Develop custom integrations and AI functionality using Python, JavaScript, or similar technologies when required.
  • Integrate LLMs and platforms such as OpenAI, Claude, or comparable technologies into business workflows and applications.
  • Build solutions using a combination of automation platforms and custom code depending on business and technical requirements.
  • Collaborate with the internal IT team to improve applications and processes through AI and automation.
• Process Discovery & Improvement
  • Partner with business leaders and department stakeholders to understand existing operational processes.
  • Identify repetitive, manual, or inefficient workflows that could benefit from automation.
  • Translate business requirements and operational challenges into practical technical solutions.
  • Evaluate potential AI and automation initiatives based on business impact, efficiency gains, and technical feasibility.
• AI Adoption & Collaboration
  • Help build an AI-enabled culture by introducing practical tools and use cases that support employees in their daily work.
  • Educate and train employees on using AI to improve productivity, analysis, communication, and decision-making.
  • Support change management and employee adoption as new AI tools and workflows are introduced.
  • Document automations, integrations, workflows, and best practices to support long-term adoption and scalability.
• Security & Data Management
  • Follow appropriate security, access-control, and data-handling practices when working with company information and systems.
  • Ensure integrations and automations respect existing organizational security practices.

Qualifications

• 3+ years of professional experience in software development, systems integration, automation engineering, or a related technical field.
• Demonstrated experience building and deploying AI-powered automations and integrations in real business environments.
• Experience within transportation, logistics, or related operational businesses is strongly preferred.
• Experience working across multiple departments, systems, or business units is a plus.

Requirements

• Hands-on proficiency with Python and/or JavaScript to develop custom integrations or automation functionality.
• Strong experience working with APIs, webhooks, databases, and system integrations.
• Experience building workflows with n8n, Make, Zapier, or similar automation platforms.
• Comfortable integrating LLMs such as OpenAI, Claude, or comparable technologies.
• Experience working with SQL and structured business data.
• Understanding of appropriate security, access-control, and data-handling practices.
• Ability to document technical workflows and explain AI and automation solutions clearly.

Mindset & Attributes

• Strong problem solver with a business-process and systems-oriented mindset.
• Proactive and curious about identifying practical applications for AI and automation.
• Comfortable collaborating with leadership, operational teams, and technical stakeholders.
• Adaptable and comfortable working within an organization actively expanding its use of AI.
• Practical in evaluating when automation or AI will genuinely improve an existing process.

What Success Looks Like

• A strong understanding of the organization's existing systems, data, workflows, and operational processes is developed.
• Initial automations are delivered within the first 90 days and reduce manual work and processing time.
• Reliable AI-powered workflows are introduced into employees' day-to-day work.
• AI tools are adopted in practical ways that improve productivity and decision-making.

Opportunity

This is an opportunity to contribute directly to the AI transformation of an established group of companies. You will work across transportation, logistics, and real estate operations while developing solutions that connect systems, automate workflows, and improve how teams use data and AI.

Application Process

• Fill in the application form
• Record a video showcasing your skill sets