[Hiring] AI Automation Engineer @WeAssist.io

Role Description

We are seeking a Full-Time AI Automation Engineer (Voice AI & Middleware Integration) to join our remote team. This role involves bringing all technical development, deployment, and fulfillment in-house, replacing a third-party agency. You will build and own the custom middleware that connects AI voice platforms to field service management systems, ensuring reliability and high booking accuracy.

Qualifications

• Voice AI Agent Experience: Hands-on experience building and deploying production voice agents with Vapi, Retell, Assistable, and/or ElevenLabs.
• Real Coding Skills: Strong JavaScript and/or TypeScript; ability to write, review, and debug your own code.
• APIs, Middleware & Integrations: Proven experience building middleware and integrations using REST APIs, OAuth, webhooks, and SDKs.
• GoHighLevel Expertise: Solid experience building workflows, automations, and sub-account setups in GoHighLevel (GHL).
• Automation & Agent Frameworks: Experience with n8n, Hermes Agents, Composio, OpenClaw, or similar platforms.
• Security-Minded: Solid grasp of API security, data privacy, credential vaults, VPNs, and VPS hosting.
• Clear Communication & Ownership: Fluent written and spoken English, comfortable supporting clients directly.

Requirements

• Build and maintain custom middleware connecting AI voice platforms to Field Service Management systems.
• Integrate with platforms like ServiceTitan and Housecall Pro using REST APIs and OAuth.
• Write integration logic that interfaces with .NET / C# / C++ backend environments.
• Monitor, diagnose, and resolve sync issues such as duplicate bookings and dropped data payloads.
• Build, configure, and maintain production-grade voice agents.
• Run automated tests on conversational accuracy and speech recognition.
• Join technical onboarding calls with new clients to gather system requirements.
• Document technical architectures and create SOPs for internal team execution.
• Enforce data privacy and API security protocols for client records.

Benefits

• 13th Month Bonus.
• Permanent work-from-home / remote setup.
• Health, dental, and mental health insurance.
• Great starting salary with growth opportunities.
• Performance-based raises, prizes, and bonuses.

Company Description

WeAssist is a dynamic recruiting firm focused on creating fair opportunities in the business world. We connect skilled remote workers with US businesses and prioritize personal growth and community involvement.