[Hiring] AI & Automation Analyst @UpGuard Inc.

Role Description

As an AI & Automation Analyst, you'll be a business analyst first, with a hands-on streak. Working day to day with our lead analyst, you'll:

• Run process discovery: interviewing and shadowing teams, mapping how work actually happens (as-is and to-be), and turning it into clear requirements.
• Build the team’s operating brain: create and own the A2 harness, a single source of truth for AI assistants or new hires.
• Reimagine how work gets done: question every step, cut what's no longer needed, and redesign how the team works with AI built in from the start.
• Execute, don’t just recommend: build Claude Skills, connector setups, and n8n workflows yourself.
• Estimate business impact of each automation developed and prioritize workflows for wider organizational release.
• Keep the way we work evolving: regularly revisit the harness and the team's processes.

In your first few months, you will:

• Interview every A2 team member about where their time goes and shadow discovery sessions with the lead analyst.
• Launch the first version of the A2 harness and get the team using it daily.
• Take your first process map from start to finish on your own.
• Ship two or three Skills, connectors, or automations, with before/after time measured.

Qualifications

• AI fluency: daily use of AI tools beyond basic chat.
• Excellent verbal and written communication skills.
• Critical thinking and problem-solving skills.
• The ability to steer a conversation and keep discovery sessions focused.
• Self-motivated and eager to continuously learn and adapt.
• The ability to work collaboratively across multiple teams.

Requirements

• Experience with automation tools such as n8n, Zapier, or Make.
• Comfortable with Git, Markdown, and the command line, or with Claude Code.
• Some scripting (Python or JavaScript) or SQL experience.
• Experience with process mapping (swimlanes, BPMN) or business analysis.
• Experience with tools such as Asana, Notion, and Google Workspace.

Benefits

• Monthly Lifestyle subsidy for financial, physical, and mental well-being.
• WFH set-up allowance to ensure a proper working environment.
• $1500 USD annual Learning & Development allowance for career development.
• Annual leave: PTO plus two additional UpGuardian leave days.
• 18 weeks paid Parental Leave, irrespective of parenting role.
• Personal Leave Allowance, including sick & carer’s leave.
• Fully remote working environment.
• Top-spec hardware provided for all team members.
• Generative AI subsidy for access to generative AI tools.