[Hiring] AI Architect @Software Technology

Role Description

Lead AI Engineer needed to design and build conversational AI solutions using Google, AWS, and Microsoft ecosystems. Responsibilities include:

• Mentoring AI engineers
• Integrating AI agents with APIs
• Ensuring secure, high-performance deployments

Core Responsibilities:

• Build and integrate conversational agents using NLP and generative AI
• Mentor and lead AI design and development
• Conduct peer reviews and establish development standards
• Design agent architecture, APIs, and user flows
• Tune NLP models and monitor performance via dashboards
• Ensure compliance with data privacy and security standards
• Collaborate with cross-functional teams and the Automation CoE
• Lead PoC initiatives with emerging technologies
• Prepare technical documentation and presentations

Qualifications

• Bachelor's in CS/IS or related field (Master's preferred)
• 6+ years in IT, with 4+ years in AI Conversational/Generative AI
• Mandatory: 2 years with Google Conversational Agents / Dialogflow CX
• Mandatory: 2 years with Enterprise Looker Dashboards
• Mandatory: 2 years with AWS ecosystem (Bedrock, Transcribe, Comprehend, Lambda, Step Functions)
• Preferred: Experience with Microsoft Foundry, Power Platform, and SharePoint Online
• Preferred: Google/AWS certifications
• Cross-functional expertise in at least two areas: app dev, networking, middleware, storage, DB, operations, AI/ML, NLP/LLM

Requirements

• Google: CX Agent Studio, Dialogflow CX, CCAI Services
• AWS: Bedrock, Transcribe, Comprehend, Lambda, Step Functions
• Microsoft: Foundry, Azure AI Search, AI Language, Power Platform, Copilot Studio
• Programming: C#, .NET, JavaScript, or Python
• Strong API design and integration skills
• Experience building dashboards (Looker) and monitoring AI performance
• Strong communication, consultative, and problem-solving skills

Company Description