[Hiring] Working Student - CRM Consultant @Avidly

Role Description

As a Junior CRM Consultant Working Student, you will support the delivery of HubSpot-powered CRM solutions while gaining hands-on experience in client projects, CRM implementation, and digital transformation. Working alongside experienced consultants and technical specialists, you’ll learn how businesses use CRM platforms to improve marketing, sales, and customer service operations.

This role is ideal for a curious and motivated student looking to develop practical consulting and CRM skills in a collaborative, fast-paced agency environment.

The Role

As part of the CRM team, you will contribute to both client delivery and internal project support while building your technical and consulting capabilities.

What You’ll Be Doing

• CRM Delivery & Solution Support
  • Support consultants during client discovery sessions by taking notes, documenting business requirements, and identifying key challenges.
  • Assist with the creation of dashboards, reports, presentations, and basic CRM workflows.
  • Help configure CRM properties, forms, and simple automations within HubSpot.
  • Participate in testing and quality assurance activities for CRM implementations.
  • Observe and support data mapping and integration planning sessions.
  • Work alongside Project Managers and Consultants to understand project delivery processes and timelines.
• HubSpot & Platform Learning
  • Develop foundational knowledge of HubSpot CRM and related tools.
  • Complete HubSpot Academy certifications as part of your onboarding and development journey.
  • Learn how CRM systems support marketing, sales, and customer success processes.
  • Support the identification of underused CRM features and opportunities for optimisation.
  • Stay up to date with new HubSpot features and CRM best practices.
• Collaboration & Client Experience
  • Support the team with onboarding coordination, documentation, and client enablement materials.
  • Assist in preparing training notes, guides, or internal knowledge-sharing content.
  • Collaborate closely with consultants, specialists, and project teams across different client engagements.
  • Contribute ideas, ask questions, and actively participate in team learning initiatives.
  • Support retrospective and improvement discussions by gathering project insights and feedback.
• AI & Innovation
  • Explore how AI tools can support CRM workflows, documentation, and operational efficiency.
  • Use AI responsibly to improve productivity and learning outcomes.
  • Stay curious about emerging technologies and digital trends.

The Application Process

• Apply providing your CV, a covering letter explaining why you are the right fit for the role and your personality type summary from 16personalities.com.
• Screening we will review all applications and contact you to advise if your application has been shortlisted.
• Meet with HR we'll schedule a 30 minute call to get to know you; talk about culture, working location, and see if we are a mutually good match.
• Technical interview with hiring manager and another member of the leadership team.
• Offer to the right candidate.

Please note: Avidly is a remote-first business and so all interviews will be held via Google Meet. Should you live close to one of our offices then it could be possible to schedule an onsite, in-person meeting (dependant on location of hiring manager).

Qualifications

• Currently enrolled at a German university (Bachelor’s or Master’s programme).
• Available to work approximately 20 hours per week during term time.
• Strong interest in CRM systems, digital transformation, consulting, or marketing technology.
• Excellent communication and organisational skills.
• Analytical mindset with strong attention to detail.
• Proactive, eager to learn, and comfortable asking questions.
• Previous exposure to HubSpot, CRM platforms, or digital tools is advantageous but not required.

Benefits

• Hands-on experience working on real client CRM projects.
• Structured learning and mentoring from experienced CRM consultants.
• Exposure to HubSpot implementation and consultancy practices.
• Opportunity to build certifications and practical consulting skills.
• Flexible working arrangements compatible with university studies.
• A collaborative and supportive team environment focused on growth and development.