[Hiring] Workers Compensation Claims Supervisor @AvonRisk

Role Description

Reports directly to the Claims Manager. Under the direction of the Claims Manager, is responsible for the overall work product of a claims unit comprised of Claims Specialists who manage assigned inventories of claim files. The unit also includes Claims Assistants who are responsible for providing clerical support to the Claims Specialists. The nature of the work involves:

• Coaching and counseling
• Monitoring work performance to assure compliance with company standards and Labor Code rules and regulations
• Conducting performance evaluations
• Instituting corrective action when appropriate

Please note position is remote but candidates must be based in TX.

Qualifications

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Five or more years of progressive technical claim experience, demonstrating a high degree of judgment and discretion, capable of providing adequate guidance on complex claim cases and can negotiate settlements effectively.

Requirements

• Project Management:
  • Develops project plans
  • Coordinates projects
  • Communicates changes and progress
  • Completes projects on time and budget
  • Manages project team activities
• Change Management:
  • Develops workable implementation plans
  • Communicates changes effectively
  • Builds commitment and overcomes resistance
  • Prepares and supports those affected by change
  • Monitors transition and evaluates results
• Leadership:
  • Exhibits confidence in self and others
  • Inspires and motivates others to perform well
  • Effectively influences actions and opinions of others
  • Inspires respect and trust
  • Accepts feedback from others
  • Provides vision and inspiration to peers and subordinates
  • Gives appropriate recognition to others
  • Displays passion and optimism
  • Mobilizes others to fulfill the vision
• Managing People:
  • Includes staff in planning, decision-making, facilitating and process improvement
  • Takes responsibility for subordinates' activities
  • Makes self available to staff
  • Provides regular performance feedback
  • Develops subordinates' skills and encourages growth
  • Solicits and applies customer feedback (internal and external)
  • Fosters quality focus in others
  • Improves processes, products and services
  • Continually works to improve supervisory skills

Benefits

• Comprehensive medical, dental, and vision benefits
• Company contributions to HSA and FSA plans
• Employer paid life and disability insurance
• 401(k) with company match
• Paid time off (PTO) and company paid holidays
• Learning and development opportunities that support real career advancement
• Employee assistance resources and a supportive culture that values balance and wellbeing