[Hiring] Workday Platform System Administrator @Truliant Federal Credit Union

Role Description

The Workday Platform System Administrator is responsible for technical administration, platform oversight (including standards for security/access controls, change management, integrations, and release readiness), and configuration oversight of the credit union’s Workday platform. This role serves as the primary IT steward of Workday, ensuring the platform operates securely, efficiently, and in alignment with enterprise architecture standards and regulatory requirements.

This position partners closely with the Workday Product Owner and functional administrators in Human Resources, Finance, Organizational Development, Accounting, Purchasing, and other business units to support system configuration, maintain platform integrity, and enable new capabilities across the organization.

As Workday expands to support additional functions such as vendor management, Contracts, Workday AI, and analytics, this role ensures the platform remains scalable, compliant, and well-governed.

Essential Functions and Responsibilities

• Serves as the primary technical administrator for the Workday platform, acting as the central IT point of accountability for platform stability, system health, and technical configuration.
• Partners closely with Workday Developers, Business Analysts, and Cyber Security to ensure aligned delivery, secure operations, and adherence to enterprise standards.
• Maintains configuration standards and consistent naming conventions across the system to ensure clarity, scalability, and long-term maintainability of the Workday tenant.
• Manages Workday tenant environments, including production, sandbox, and implementation tenants.
• Evaluates and implements configuration changes with a cross module and enterprise mindset.
• Documents system configurations, business processes, and tenant procedures.
• Ensures SSO consistency across the platform.
• Ensures segregation of duties configurations meet financial and regulatory requirements.
• Supports periodic user access reviews and audit inquiries.
• Collaborates with Risk, Compliance, and Cyber Security stakeholders to maintain strong system controls.
• Maintains comprehensive documentation to support regulatory examinations and audits.
• Manages the review, testing, and documentation of Workday releases and updates.
• Coordinates change management activities for platform enhancements and configuration updates.
• Oversees integrations between Workday and internal or external systems.
• Supports data integration processes using Workday tools such as EIBs, APIs, and middleware platforms.
• Serves as a technical advisor to the Workday Product Owner and functional administrators.
• Translates business requirements into scalable, compliant Workday configurations.
• Supports enterprise reporting and analytics needs.
• Collaborates with cross functional stakeholders to enable data driven decision making.

Qualifications

• Must understand Workday security concepts and apply least-privilege principles.
• Must have working knowledge of Workday release management practices.
• Must have working knowledge of Workday integration concepts and methods.
• Must have knowledge of identity and access fundamentals for SaaS platforms.
• Must understand operating in regulated and audit-focused environments.
• Must have the ability to collaborate effectively with both technical and business stakeholders.
• Must have excellent written and verbal communication skills.
• Must have strong troubleshooting skills.
• Must have strong documentation skills.
• Must adhere to, and enforce, IT service management and change frameworks.
• Must have strong analytical and data validation skills.
• Must have effective stakeholder management skills.
• Must have the ability to balance platform operations with operational agility.
• Must have the ability to prioritize and manage multiple concurrent requests.
• Must have the ability to plan and coordinate SaaS release readiness activities.
• Must have a security-first mindset.

Requirements

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or related field, or equivalent work experience required.
• 5+ years of progressive experience administering, supporting, or architecting the Workday platform in an enterprise IT environment required.
• Workday Pro Platform Administrator Certification required or willing to obtain within 6 months of hire.
• Hands-on experience with at least one full Workday implementation or major deployment required.
• Demonstrated experience serving as the platform-level administrator for Workday required.
• Proven experience supporting enterprise SaaS platforms in a regulated environment required.
• Strong experience coordinating across IT, Security, Risk, Compliance, and functional business teams required.
• Experience managing or supporting Workday integrations required.
• Experience evaluating Workday releases and supporting controlled change management required.

Benefits

• No-cost employee Medical, dental, vision coverage
• Prescription benefits (including mail order)
• Paid holidays and Paid Time Off (PTO)
• 401(k) plan with contribution matching
• Paid community involvement volunteer hours
• Paid group life Insurance
• Teammate loan discounts
• Tuition reimbursement
• Short and long-term disability
• Health & Wellness program
• Teledoc (physician video conferencing)
• Onsite fitness facilities or health club reimbursement
• Employee Assistance Program (EAP)
• Medical flexible spending account
• Dependent care flexible spending account