[Hiring] Vocational Rehabilitation Counselor @Alight

Role Description

This role is to provide support for employees who are unable to work. This can be due to disability, illness, or injury. The focus is on promoting their optimal vocational functioning, whether on a permanent or temporary basis. You will assess functional abilities and vocational data to assess alternative work options and employability.

Responsibilities

• Conducting interviews with employees for the purpose of obtaining information for vocational assessment purposes.
• Leveraging advanced skills to perform comprehensive file reviews, including vocational assessments and transferable skills analyses with vocational software and the Dictionary of Occupational Titles.
• Determining appropriate alternative occupations that match claimants' skills, aptitudes, and physical/mental abilities.
• Performing triage reviews per employer-based triage report specifications to review for return-to-work opportunities.
• Co-managing claims related to returning to work as per employer business requirements, including reaching out to healthcare providers and employers to facilitate transitional work release and secure accommodations.
• Documenting activities and providing transferable skills and alternative occupations, including work/production expectations, barriers for return to work, and necessary accommodations/modifications.
• Coordinating external vocational services such as ergonomic assessment, career exploration, job development, and placement.
• Consulting with claims teams and managers on file direction, conducting three-point contact as needed.
• Participating in sales presentations or client implementations as needed.
• Arranging for referrals to evaluations and standardized testing including physical, psychological, neuropsychological, academic, and vocational testing.
• Identifying barriers to employees' employment, including inaccessible work sites, inflexible schedules, and transportation issues.
• Organizing and updating records, including personal, vocational, and eligibility information of employees.

Qualifications

• M.A./M.S./M.Ed. in Rehabilitation Counseling from a Council on Rehabilitation Education (CORE).
• Current certification as a Rehabilitation Counselor (CRC) by the Commission on Rehabilitation Counselor Certification (CRCC).
• Three + years of experience employed as a Vocational Rehabilitation Counselor.
• Knowledge of medical terminology, disability claims, and insurance industry practices, Social Security Disability, and ADA laws.
• Proficiency in use of various TSA and LMS based programs.
• Ability to develop customized individualized rehabilitation programs for LTD claimants.
• Ability for exertion of up to 10 pounds and performing sedentary work.
• Ability to travel for client meetings.
• Exceptional communication, organizational, customer service, and analytical skills.
• Efficient abilities in multitasking and adaptability in task management.
• Ability to work independently with minimal supervision and collaborate effectively within a diverse team.

Requirements

• Background check consistent with Alight’s employment policies.
• Virtual interviews to be conducted on video.

Benefits

• Comprehensive total rewards package including health, dental, and vision coverages starting Day One.
• Wellbeing programs, retirement plans with contribution matching, and generous time off.
• Parental leave, continuing education, and career growth opportunities.
• Flexible working arrangements to support work-life balance.