[Hiring] Vocational Rehabilitation Consultant @Unum

Role Description

The Vocational Rehabilitation Consultant is responsible for reviewing, analyzing and interpreting vocational and medical information. Works collaboratively with claims professionals and other resources in multiple settings to assess vocational information and provides vocational opinion on duties and demands. Engages employers, claimants, healthcare providers and internal resources to facilitate return to work and stay at work services. Serves as a vocational subject matter expert and consultative resource for claims professionals, Return-to-Work Specialists (AO only), and business partners. Delivers exceptional service in every interaction, taking full accountability for a positive experience.

Principal Duties and Responsibilities

• Application of vocational knowledge through assessment and synthesis of claim file information and ability to offer balanced conclusions.
• Ability to concisely communicate (written and verbally) complex vocational issues in a fast-paced, team environment.
• Partners with multiple resources to identify, develop, coordinate and implement complex vocational rehabilitation and return to work plans.
• Collaboration with internal and external resources to gather pertinent vocational and medical documentation to accurately assess file direction.
• Completes comprehensive forensic vocational assessments.
• Provides coaching of claims professionals to increase vocational knowledge.
• Supports enhancement of vocational practices, resources, training, and operational effectiveness across the organization.
• Designs and delivers vocational training, mentors vocational peers, serves as a subject matter expert across return to work and forensic areas, and represents the vocational team on cross-functional initiatives and committees.
• Operates with a sense of urgency and flexibility to meet the needs of a rapidly changing environment, while meeting performance standards set for quality and quantity of work.
• Displays capacity and drive for learning and developing broad business and leadership skills; openness to diverse ideas & experiences and has self-awareness re: strengths and areas of development.
• Required to maintain professional certifications, stays abreast of new trends in the vocational field and completes other required educational activities.
• Provides technical guidance and mentorship to Return-to-Work Specialists (AO only) regarding vocational practices, occupational information, and complex claim considerations.
• May conduct virtual ergonomic worksite evaluations and provides expert recommendations regarding ergonomic considerations.
• May perform quality assurance reviews of vocational work products and establishes vocational best practices, workflows, and policy guidance.
• May perform other duties as assigned.

Qualifications

• Master’s degree in Vocational Rehabilitation or a related field.
• Certification required in rehabilitation counseling, disability management, or case management.
• 3+ years vocational experience preferred.
• Proven ability to exercise independent professional judgment in a fast-paced, team environment.

Benefits

• Award-winning culture.
• Inclusion and diversity as a priority.
• Performance Based Incentive Plans.
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability.
• Generous PTO (including paid time to volunteer!).
• Up to 9.5% 401(k) employer contribution.
• Mental health support.
• Career advancement opportunities.
• Student loan repayment options.
• Tuition reimbursement.
• Flexible work environments.

Company Description

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.