[Hiring] Vice President, Interoperability @CVS Health

Role Description

The Vice President, Health100 Interoperability is a critical leadership role responsible for setting and delivering an interoperability strategy that enables access, integration, and use of electronic health data across the broader healthcare technology ecosystem, while also supporting enterprise interoperability strategy and execution across CVS Pharmacy, CVS Caremark, and CVS Health Care Delivery businesses.

This role will focus on operational execution to deliver measurable outcomes by ensuring relevant data is available at the time of interaction, improving partner and consumer experience, enabling scalable product adoption, and meeting applicable interoperability and technology regulatory requirements.

In close partnership with Government Affairs, this leader will also support executive engagement with the Administration (including CMS, HHS, CMMI, and related agencies) on topics tied to the technology ecosystem, data interoperability, technology regulation, and adjacent policy considerations.

Major Responsibilities

• Strategy and Value Delivery
  • Develop and execute a comprehensive interoperability strategy aligned to Health100 platform goals and the roadmap for HST commercialized products and services, with clear prioritization of use cases that drive adoption, experience, and measurable outcomes.
  • Establish and oversee the management process by which the interoperability strategy delivers value across acquiring data, transforming data to enable workflow, presenting data to inform decisions, and returning actionable data tied to outcomes.
  • Identify interoperability use cases, quantify benefits, and ensure delivery against performance, experience, and compliance expectations across the portfolio.
  • Work in partnership with the Aetna interoperability lead to define enterprise-wide interoperability priorities, guardrails, and execution approaches that align Health100 and HST strategies with the broader CVS Health interoperability framework.
• Ecosystem, Platform, and Technical Execution
  • Build and maintain strong alignment across internal technology and data partners to enable seamless interoperability capabilities that support partner integrations and product scalability.
  • Lead evaluation, selection, and ongoing management of interoperability-related vendors, data aggregators, and state HIE partners to support solution design and product requirements.
  • Provide executive oversight of interoperability solution roadmaps and external partner integration strategies across the portfolio (including EHR connectivity and broader ecosystem integration patterns).
  • Ensure the interoperability approach reflects industry standards for data exchange and aligns to practical implementation constraints across partners and platforms.
• Government Affairs and Administration Engagement
  • Partner with Government Affairs to help influence, interpret, and respond to interoperability and technology-related regulatory developments impacting the Health100 ecosystem and HST commercialized offerings.
  • Support executive-level liaison with the Administration (including CMS, HHS/HSS, CMMI, and related bodies) on healthcare technology ecosystem topics, data interoperability, and technology regulation, ensuring alignment between policy direction and product/platform strategy.
  • Coordinate cross-functional input from Privacy, Legal, Government Affairs, and Regulatory partners to align market dynamics, regulatory interpretation, and execution priorities with the interoperability strategy.
• Stakeholder Leadership and Voice of Customer
  • Engage internal leaders and external partners to gather direct voice-of-customer feedback that informs strategy, solution design, and roadmap tradeoffs for both partner and consumer-facing needs.
  • Build and maintain strong working relationships with ecosystem stakeholders (providers, payers, PBMs, pharmacies, life sciences entities, and digital health point solutions) that connect to Health100 and HST offerings.
  • Represent the organization in industry collaboration initiatives that influence adoption of interoperability capabilities and improve partner implementation pathways.
• Delivery Ownership, Governance, and Talent Leadership
  • Own end-to-end delivery of interoperability solutions in close collaboration with cross-functional partners (analytics, technology, clinical platforms, operations, and commercialization teams), driving execution discipline and outcomes.
  • Establish appropriate governance mechanisms for interoperability decisions, standards adoption, partner integration approaches, and vendor performance across the portfolio.
  • Provide leadership direction, develop talent, and lead matrixed teams to ensure successful delivery of the interoperability strategy.
  • Support CVS Health’s commitment to attracting, retaining, and engaging a diverse and inclusive workforce that reflects the communities served.

Qualifications

• 15+ years of experience spanning strategy, health data, operations, IT, or business analysis with demonstrated business impact in complex, matrixed environments.
• Direct experience with interoperability strategies across the health data ecosystem, including hands-on familiarity with EHR interoperability capabilities (Epic modules such as Care Everywhere, Healthy Planet, Direct Messaging, Referral Management) and how they translate into scalable integrations.
• Experience working with interoperability and industry standards for data exchange (e.g., CCD, HL7, FHIR, HIE connectivity concepts) and applying them to real-world workflows and partner implementations.
• Strategic relationship management experience with interoperability vendors, data aggregators, and ecosystem partners, including evaluation of offerings and translation into solution design requirements.
• Proven track record leading complex, cross-functional programs that produce measurable outcomes (delivery, adoption, experience, cost, compliance, or performance improvements).
• Strong executive presence and ability to engage senior leaders in distributed organizations to drive alignment, prioritization, and crisp synthesis.
• Demonstrated ability to partner effectively with Privacy, Legal, Government Affairs, and Regulatory stakeholders on interpretation and execution of market and regulatory requirements.
• Data-driven decision-making and strong written/verbal communication, with the ability to produce executive-ready materials with minimal senior leader input.
• Demonstrated commitment to diversity, equity, and inclusion through continuous development, inclusive leadership behaviors, and proactive bias management.
• Experience supporting commercialization of healthcare technology products and services, including partner integration models and ecosystem enablement that supports adoption and scale.
• Experience engaging with public sector stakeholders and/or supporting executive-level liaison with federal agencies on healthcare technology, interoperability, and related regulatory topics (in partnership with Government Affairs).
• Experience in payer, provider, PBM, pharmacy, or adjacent roles where interoperability is central to reducing friction and improving stakeholder experience.

Requirements

• Travel: Dependent on location
• Education: Advanced degree in a quantitative field, MBA, or similar is preferred

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process.