[Hiring] Vice President, Channel Strategy & Customer Leadership @Chromalloy

Role Description

We're looking for a Vice President, Channel Strategy & Customer Leadership to lead the Engine Component Repair Services (ECRS) commercial channel organization and define an integrated customer and channel strategy across Commercial Aero, Military, Power, Coatings, and other designated markets. This executive role will set channel priorities, align customer requirements with commercial and operational capabilities, and lead Channel Owners, Technical Sales, Customer Service, and Contracts & Renewals. The VP will partner across Business Development and ECRS functions to drive profitable, executable growth.

At Chromalloy, your work directly supports aviation safety and reliability. Our teams repair and manufacture critical aerospace components used across the global aviation industry. In this role, you'll shape how ECRS serves customers, prioritizes growth opportunities, and aligns the organization around clear commercial and execution priorities.

Location: US Remote

Travel: Up to 75%

What You’ll Be Doing

• Develop and lead the multi-year ECRS channel strategy and annual growth priorities across designated markets.
• Lead and align Channel Owners, Technical Sales, Customer Service, Contracts & Renewals, and designated channel resources.
• Set target-market, strategic-account, customer-retention, market-position, and growth objectives.
• Prioritize customers, pursuits, platforms, and opportunities based on strategic and economic value.
• Translate customer requirements, market trends, competitive dynamics, and business performance into coordinated priorities.
• Connect customer demand and opportunity priorities to pricing, capabilities, investment, planning, capacity, and execution.
• Ensure commitments reflect technical feasibility, operational capacity, financial requirements, contractual obligations, and enterprise risk.
• Own the consolidated view of channel growth, customer health, opportunity portfolio, risks, decisions, and priorities.
• Lead executive channel reviews and drive coordinated recovery actions when objectives or customer commitments are at risk.
• Partner with Business Development, Engineering, Operations, Supply Chain, Quality, Finance, Legal, and Information Technology to maintain a coordinated customer approach.

Qualifications

• Bachelor’s degree in Engineering, Business, Finance, Operations, or a related field.
• Progressive senior leadership experience in aerospace, aviation services, MRO, manufacturing, or another technically complex industrial environment.
• 15+ years of experience in commercial leadership, channel strategy, customer management, technical sales, account management, or business leadership.
• Demonstrated success leading cross-functional organizations and influencing across organizational boundaries.
• Strong understanding of commercial, operational, technical, and financial decision-making.
• Experience translating market and customer requirements into growth, capability, investment, planning, and execution priorities.
• Experience leading strategic customer relationships and executive-level customer interactions.
• Executive-level communication, negotiation, judgment, and decision-making skills.

Nice to Have

• Advanced degree or MBA.
• Experience across multiple aerospace or industrial channels, including commercial aviation, military, power, or coatings.

Leadership Expectations and Values

• Model the Way - Leads with integrity and accountability, holding themselves to the same standards expected of others and consistently following through on commitments.
• Inspire a Shared Vision - Connects team efforts to a clear, meaningful purpose while balancing strategic priorities with disciplined day-to-day execution.
• Challenge the Process - Brings curiosity and a drive for continuous improvement, questioning assumptions and championing innovation even in complex environments.
• Enable Others to Act - Builds strong, inclusive partnerships that share ownership, develop others, and value diverse perspectives.
• Encourage the Heart - Recognizes contributions genuinely and celebrates shared values to build a culture of appreciation, respect, and accountability.

Requirements

This position may require work hours outside of the regularly scheduled hours to meet operational needs. This may include work during evenings, weekends, and/or holidays. Additional work hours are assigned based on business requirements. Non-exempt employees will be paid overtime in accordance with applicable federal, state, and local laws.

Benefits

• Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
• Development & progression opportunities for every employee – regular performance conversations, training and development curriculum, and engineering fellowship programs.
• Paid time off, including vacation, sick time, paid holidays, and parental leave—all eligible on your first day of employment!
• Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.
• Eligibility for individual benefit plans may vary based on employment status.

Additional Information

Due to government regulation only US persons (U.S. citizen, U.S. naturalized citizen, U.S. permanent resident, holder of U.S. approved political asylee or refugee status) may be considered for this role. Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations. Chromalloy is an equal opportunity employer - vets/disabled.

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