[Hiring] Vehicle Listing & Verification Specialist @Veta Virtual

Role Description

As a Vehicle Listing & Verification Specialist, you will be responsible for reviewing and verifying seller-submitted vehicle information before listings move forward in the auction pipeline — working directly inside the company's proprietary CRM and communicating with U.S.-based sellers by phone and text to confirm details, collect missing information, and ensure every listing meets quality standards. Your day-to-day will involve:

• Reviewing seller-submitted documents — including vehicle titles and registration records — for authenticity, completeness, and accuracy before a listing advances in the pipeline.
• Evaluating vehicle condition photos for quality, accuracy, and completeness — flagging submissions that do not meet listing standards and requesting corrected materials from sellers.
• Verifying vehicle trim levels and mileage against submitted information — identifying discrepancies and resolving them with speed and precision.
• Confirming seller intent and willingness to sell — ensuring every listing that moves forward represents a genuine, committed seller ready to proceed.
• Contacting sellers directly by phone and text message to clarify details, request missing information, and guide them through any corrections needed — serving as a professional and approachable first point of contact.
• Flagging discrepancies, incomplete submissions, and quality issues to the Listing Team — with clear, well-documented notes so the team can act quickly and accurately.
• Maintaining accurate, up-to-date records within the company's CRM system — ensuring every seller interaction and review outcome is properly logged.
• Meeting daily and weekly review quotas and turnaround time targets — consistently delivering quality output at the pace the operation requires.

Qualifications

• Near-native English fluency — both written and spoken — is a firm requirement for this role.
• Confidence making outbound phone calls and sending text messages to customers.
• Exceptional attention to detail — you catch discrepancies others miss, take accuracy seriously, and never cut corners on verification.
• Reliable, full-time availability during U.S. business hours.
• Comfort learning and working within CRM or proprietary software systems.
• Ability to meet daily and weekly review quotas while maintaining consistent quality.
• Bonus: experience in the automotive or auto industry.
• Bonus: prior experience as a VA, remote reviewer, or QA-type role.
• Bonus: experience with document verification or KYC-style review processes.

Requirements

• To be considered for this role, you must be currently based in Latin America (LATAM) or Europe.

Benefits

• Competitive salary in USD — paid consistently every month, no matter where you are.
• 10 paid vacation days per year plus all U.S. federal holidays.
• 100% remote — work from anywhere in LATAM or Europe with a professional home setup.
• A fast-paced, high-growth environment inside a well-funded online vehicle marketplace.
• A collaborative, supportive culture through Veta Virtual and our client.