[Hiring] Underwriting Technical Assistant @Selective Insurance Company of America

Role Description

Under technical and moderate direction, this position supports the daily service demands of our agents and underwriting team and requires a thorough understanding of billing and underwriting system transactions, State specific LOB filings and system error correction. Under direct supervision, this position works within a letter of authority issued by the underwriting supervisor on assignments of moderate to low complexity, hazard grade, and premium. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

Responsibilities

• Underwrite and process renewal policies less than $25,000, applying knowledge of coverage forms, rating plans, and guidelines.
• Ensure adequate pricing of individual risks through proper classification, Knowledge Management/Predictive Modeling, accuracy of information, and adherence to company underwriting standards.
• Refer all outside authority level to the appropriate level.
• Perform initial screening of renewal preview for underwriter.
• Gather, analyze, and evaluate risk exposure using available resources (e.g., application, survey reports, Dun & Bradstreet, MVR’s, loss history, eSelect systems, industry publications, etc.) and document results per Quality Assurance standards.
• Assign underwriter renewal accounts as status “underwriter exception” based on certain criteria.
• Respond to all inquiries in a timely manner on coverage, billing questions, and making policy adjustments based upon granted authority level.
• Provide guidance to internal and external customers regarding various underwriting information.
• Analyze and process Workers Compensation bureau notices for all States associated with Region.
• Process or assist in the processing of renewal policies, endorsements, manual policy issuance including OFAC screening.
• Service customer billing inquiries, reconstruct account billing activity, and develop payment plans.

Qualifications

• Demonstrate proficiency in the usage of all supplied desktop tools, including the automated underwriting system and email.
• Display confidence and a willingness to take ownership of a request or problem.
• Demonstrate strong verbal and written communication skills.
• Demonstrate the ability to see the big picture while responding to changing conditions.
• High school diploma or equivalent.
• 0-3 years of Commercial Lines experience.
• Insurance Institute of America (IIA) Certification preferred.

Benefits

• Competitive base salary.
• Incentive plan eligibility at all levels.
• Comprehensive health care plans.
• Retirement savings plan with company match.
• Discounted Employee Stock Purchase Program.
• Tuition assistance and reimbursement programs.
• 20 days of paid time off.

Additional Information

Selective is an Equal Employment Opportunity employer. We respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view, and experiences.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.