[Hiring] Underwriter Personal Lines - III @Team Focus Insurance Group

Role Description

The Personal Lines Underwriter III serves as the Subject Matter Expert (SME) and primary resource for underwriting-related inquiries and escalations within the department. This role is proficient in all personal lines underwriting functions, exercises the highest level of underwriting authority, and acts as a go-to expert for team members, leadership, agents, and internal partners. The Underwriter III is responsible for handling inbound calls, chats, and task assignments, assisting agents and team members with complex policy questions, bind requests, endorsements, and risk evaluations. This role also provides mentorship and guidance to junior and mid-level underwriters, supports leadership with high-value or complex risks, and contributes to process improvements and departmental excellence. By combining advanced underwriting expertise with direct communication and workflow support, the Underwriter III ensures accuracy, compliance, and superior service for both agents and internal teams.

Qualifications

• Bachelor’s degree in Business, Finance, Risk Management, Insurance, or related field preferred.
• Seven (7) or more years of personal lines underwriting experience, including homeowners and other lines; or equivalent combination of education and experience.
• In-depth knowledge of insurance statutes, regulations, and policies.

Requirements

• Advanced knowledge of Property/Casualty insurance underwriting principles and personal lines policies.
• Strong analytical, decision-making, and problem-solving skills for complex or high-value risks.
• Excellent verbal and written communication skills.
• Ability to mentor, coach, and guide junior underwriters effectively.
• Exceptional organizational and time management skills; ability to manage multiple complex tasks.
• Strong customer service and conflict-resolution skills, including handling escalated agent or client inquiries professionally.
• Self-motivated, disciplined, and able to maintain productivity without direct supervision.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) for documentation, reporting, and team collaboration.
• Active 2-20 or 4-40 license or industry designation such as CPCU or CIC preferred.

Benefits

• Medical, Dental, Vision, Life, Pet; Flexible Spending Account.
• Competitive Salaries.
• 401K Match.
• Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave.
• Short and Long-Term Disability.
• Employee Support Programs, Including Mental Health.
• Tuition Reimbursement.
• Matching Charitable Gift Program.
• Lucrative Referral Program.
• Commuter Benefits.
• Flexibility: Remote and Hybrid Opportunities Available.