[Hiring] Bilingual Underwriter @Team Focus Insurance Group

Role Description

Policy Underwriting & Risk Assessment

• Review and process applications for all personal lines coverage to determine eligibility for company programs.
• Analyze applications, inspections, and endorsements to make risk selection decisions within established underwriting rules and guidelines.
• Accept or reject applications and determine coverage, pricing, and endorsements with accuracy and efficiency.
• Process requests for cancellations, reinstatements, and endorsements while adhering to departmental service standards.
• Demonstrate proficiency in 5 or more underwriting functions, including risk evaluation, premium calculation, and policy adjustments.
• Research complex underwriting issues and provide solutions for eligibility, coverage, and compliance concerns.

Agent & Client Support

• Serve as a subject matter expert for agents by providing guidance on policy forms, coverage options, and application submission.
• Receive and handle agent calls regarding bind requests, endorsement changes, cancellations, reinstatements, inspections, missing information, and quote acceptability.
• Maintain strong agent relationships through proactive communication and timely resolution of inquiries.

Follow-Up & Workflow Management

• Ensure timely and accurate processing of tasks to support departmental and client needs.
• Maintain organized workflow to optimize productivity and compliance with underwriting standards.

Continuous Learning & Compliance

• Stay current on underwriting rules, policy forms, industry trends, and regulatory requirements.
• Participate in training sessions and cross-functional initiatives as needed.
• Ensure compliance with carrier and company guidelines in all underwriting decisions.
• Recommend process improvements to enhance underwriting quality and efficiency.

Qualifications

• Bachelor’s degree from a four year college or university preferred.

Requirements

• Three (3) to five (5) years of underwriting experience in Personal Lines including homeowners and other lines; or equivalent combination of education and experience required.
• General knowledge of insurance statutes, regulations and policies.
• Strong knowledge of Property/Casualty insurance underwriting principles and personal lines policy elements.
• Ability to analyze complex applications and make informed risk decisions.
• Excellent verbal and written communication skills.
• Strong organizational, time management, and decision-making skills.
• Ability to handle multiple tasks, prioritize workload, and maintain high accuracy.
• Customer service and conflict-resolution skills, including handling agent or client inquiries professionally.
• Self-motivated, disciplined, and able to maintain productivity without direct supervision.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) for documentation, reporting, and team collaboration.
• An active 2-20 or 4-40 license, or industry designation such as CPCU or CIC, is preferred.

Benefits

• Medical, Dental, Vision, Life, Pet; Flexible Spending Account.
• Competitive Salaries.
• 401K Match.
• Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave.
• Short and Long-Term Disability.
• Employee Support Programs, Including Mental Health.
• Tuition Reimbursement.
• Matching Charitable Gift Program.
• Lucrative Referral Program.
• Commuter Benefits.
• Flexibility: Remote and Hybrid Opportunities Available.