[Hiring] Tribal Liaison @UnitedHealth Group

Role Description

The Nebraska Tribal Liaison will build partnerships, bridge communication and offer solutions through a culturally appropriate delivery system for Native Americans statewide.

The role is required to work with community providers to develop/facilitate health services that are culturally responsive. The position collaborates with medical and behavioral health (BH) providers and others (tribal social services, Bureau of Indian Affairs and state tribal liaisons) to support service delivery.

The position will work with the network team and Provider Advocates to address provider adequacy and serve as the single interface for prevention, education and support services such as social determinants of health (SDOH), claims, billing and operations.

If you are located in Nebraska, you will have the flexibility to work remotely as you take on some tough challenges. Omaha/Lincoln, NE area preferred.

Primary Responsibilities:

• Serve as lead to work with the network team and provider advocates to address provider adequacy and support to tribal providers with claims and billing.
• Develop, manage and maintain solid relationships with community-based organizations, faith-based organizations and local Nebraska Medicaid and Long-Term Care to build trust, align work with the State’s priorities for health and healthy opportunities, and ensure proper planning of educational events.
• Collaborate with Indian Health Services and Nebraska Medicaid and Long-Term Care tribal liaison to coordinate and facilitate health services delivery in Nebraska.
• Schedule and participate in education and awareness events for Medicaid Beneficiaries in assigned Region.
• Develop project plan to align with State’s key health priorities and support health education activities programs as they relate to the target Medicaid population while adhering to Nebraska Medicaid and Long-Term Care marketing guidelines.
• Coordinate the implementation of any new and/or modified benefits for the tribal clinics and provide education to clinical staff and members.
• Represent UnitedHealthcare at Association meetings, forums and applicable conferences.
• Make recommendations to leadership regarding funding for special projects, and subsequently, manage the end-to-end grant process for the local grantee.
• Analyze various types of internal and external data to determine types of educational opportunities to develop in assigned territory.
• Exceed department service standards and productivity goals consistently.
• Serve as a valuable resource; externally and cross-functionally within the organization.
• Identify innovative ways to engage and meet the needs of the underserved.

Qualifications

• 2+ years in community outreach or social work experience.
• Demonstrated knowledge of the tribal communities, cultural background of Native American communities.
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
• Reside within commutable distance of either Omaha, NE or Lincoln, NE.
• Ability to travel up to 50% of the time within the contiguous counties in assigned territory.
• Ability to work Monday - Friday and outside core business hours, including evenings and weekends, per business needs.
• Driver’s License and access to reliable transportation.

Preferred Qualifications

• Medicaid or managed care experience.
• Established professional relationships with community-based organizations (CBO’s), faith-based organizations (FBO’s), providers and local Department of Health and Human Services.
• Tribal member.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution (all benefits are subject to eligibility requirements).

Salary Information

The salary for this role will range from $72,800 - $130,000 annually based on full-time employment.

Company Description

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.