[Hiring] Trade Relations Manager @MedImpact Healthcare Systems, Inc.

Role Description

The Trade Relations Manager ensures the implementation and execution of Trade Relation strategies are competitive in the marketplace and allow the company to achieve rebate related objectives for MedImpact and its clients. This includes:

• Vendor and project management
• Rebate related new product development support
• Sales support for MedImpact’s rebate service
• Managing contractual relationships with rebate vendors
• Risk management related to rebate services provided to MedImpact clients
• Training and mentoring of Trade Relations staff

This position interacts directly with clients and vendors to support MedImpact’s Client and Sales teams. The Trade Relations Manager is responsible for developing and maintaining policies and procedures related to Trade Relations Strategy and is responsible for identifying and implementing process improvements in this area.

Essential Duties and Responsibilities

• Provides oversight and management for MedImpact’s Trade Relations Strategy in a client and vendor facing role.
• Leads rebate related projects and process improvement initiatives.
• Manages the implementation process for rebate-related new product development opportunities.
• Establishes relationships with vendors to implement programs to improve rebate yield.
• Oversees vendor performance, documents service failures, escalates to Trade leadership as needed, and tracks performance concerns until resolution.
• Works with Sales and Account Management teams to implement rebate services to existing and prospective clients.
• Manages rebate risk through evaluation and updating of RFP responses and contract language related to rebates.
• Ensures department and vendor metrics are tracked and monitored.
• Builds strong and collaborative working relationships with other members of Trade Relations department.
• Other duties as assigned.

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills:

• Manage difficult or emotional client situations.
• Respond promptly to client needs.
• Solicit client feedback to improve service.
• Respond to requests for service and assistance from clients.
• Meet commitments to clients.

Qualifications

• BS/BA and 9+ years’ experience or equivalent combination of education and experience, and 6 years of SME in respective areas.
• Expert knowledge of Microsoft Office Suite software including Word, Access, and Excel.
• Solid working knowledge of PBM industry, healthcare, and government programs.
• Proven leadership skills, excellent communication skills (both verbal and written), analytical and financial reasoning skills.
• Experience in operational application of database applications, accounting, finance, or data analysis.
• Demonstrated attention to detail and experience leading quality improvement initiatives.
• Ability to represent MedImpact at the enterprise level with proper business decisions.
• Excellent organizational skills and proven ability to prioritize competing tasks.
• Advanced interpersonal skills and ability to execute complex, cross-functional projects.

Requirements

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to read, analyze, and interpret the most complex documents.

Competencies

• Composure
• Decision Quality
• Organizational Agility
• Problem Solving
• Customer Focus
• Drive for Results
• Peer Relations
• Time Management
• Dealing with Ambiguity
• Learning on the Fly
• Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Regularly required to sit and talk or hear.
• Regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.
• Occasionally lift and/or move up to 25 pounds.
• Maintain clear near visual acuity at approximately 20 inches or less.
• Requires adequate color vision and depth perception.

Work Environment

This position may regularly be exposed to or encounter:

• Moving mechanical parts
• High, precarious places
• Fumes or airborne particles
• Toxic or caustic chemicals
• Outdoor weather conditions
• Risk of electrical shock or vibration

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours.

Travel

This position requires domestic travel of up to 10% of the time.

Benefits

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

Company Description

MedImpact is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market.