[Hiring] Title Specialist @Veros Credit, LLC

Role Description

The Title Specialist will be responsible for the overall management and maintenance of registration and title documents for funded loans. This includes working knowledge of title documentation, lien perfection, and title reconstruction. In addition, they will act as a service provider for internal and external customers regarding title release requests and perform other title related responsibilities.

• Receive, review, and process all DMV related materials such as Certificates of Title, Vehicle Lien Registrations, Duplicate Titles and Title corrections including handling incoming correspondence.
• Manage an assigned daily report of title releases.
• Communicate with dealerships, vendors, and DMV's to resolve issues such as outstanding, overdue, and pending titles.
• Open claim investigations with DMV states due to inaccurate information.
• Ensure that all registration and title information is accurately entered in the appropriate databases.
• As this is an offsite position, coordinate with the Corporate office to route paperwork and documents requiring in-person handling, mailing, or physical processing.
• Provide excellent service and respond to customer requests, both internal and external, regarding account statuses, title, or registration issues.
• Build effective working relationships with customers, dealers, and other supporting departments to facilitate interdepartmental coordination and communication.
• Recommend new approaches, policies, and procedures to increase department productivity and efficiency.
• Other duties assigned.

Qualifications

• 2+ years of administrative experience.
• Preferred DMV title handling experience.
• Preferred multi state knowledge of DMV title processes and electronic lien title processes.
• Strong problem solving skills.
• Ability to interact with others in a professional, tactful and sensitive manner.
• Effective communication and organizational skills with a strong attention to detail.
• Ability to thrive in a fast-paced work environment and to work independently as well as part of a team.
• Bilingual English/Spanish is preferred.
• Available to work a flexible work schedule and some Saturdays.
• High School Diploma or GED or equivalent work experience.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Accident, Hospital, Indemnity Insurance
• Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Tuition Reimbursement
• Paid Holidays
• Paid Time Off (PTO)
• Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
• Referral Bonus
• Quarterly lunches
• Daily fresh fruit
• Office Starbucks Coffee/Latte/Espresso Machine
• And a lot more!